Sourcing Specialist Medical Equipment Parts - Nashville, TN

Sourcing Specialist – Medical Equipment Parts (Nashville, TN) As a Sourcing Specialist you will respond to customer parts and purchased services requests via SAP workflow, multi-vendor parts email box, Salesforce, and phone calls. You will maintain effective communication with customers, managers, and vendors to efficiently procure appropriate parts and approvals to resolve service parts issues in a timely manner. Responsibilities Vendor management – develop relationships with vendors and work closely with the field and vendors on disputes, source strategic materials, and negotiate. Communicate and follow up on parts delivery; keep appropriate personnel informed on all delivery statuses and issue Purchase Orders (POs) per established processes. Seek field approvals per established processes and escalating parts issues to the manager when necessary, maintaining customer and vendor relations with a high degree of customer satisfaction. Manage customer service activity as required by contract, review and manage personal performance metrics to maintain acceptable productivity. Work assigned shift hours: Monday – Friday, shift rotations of 10 AM – 7 PM or 12 PM – 9 PM CST; hours may change to support the team. Work on‑call during nights and weekends on an occasional basis. Qualifications High school diploma required; Bachelor’s degree preferred. Proficiency with Microsoft Office and familiarity with industry-standard purchase order software platforms; SAP, Salesforce, or ServiceMax experience is a plus. 1+ year of purchasing experience preferred. Ability to ensure department readiness for FDA, internal audits, and Internal Control Standard (ICS) compliance. Must be able to successfully perform the minimum physical, cognitive and environmental job requirements with or without accommodation. Equal Employment Opportunity Statement Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. #J-18808-Ljbffr Philips International