Patient Access Quality Coordinator

Patient Access Quality Coordinator

The Patient Access Quality Coordinator is responsible for operationalizing and maintaining departmental and/or organizational training programs for UAMS, as well as researching and aligning educational resources with strategic focus areas of higher complexity and of a technical nature. This position will require some travel and the ability to drive for UAMS.

Qualifications:

Minimum Qualifications:

• Bachelor's degree in Healthcare, Adult Education, Educational Leadership, Communications, Healthcare Administration, or related field
• Plus 5 years experience in training, teaching, or business coaching; QA, billing, registration, authorizations, or schedule.

~ Or ~

• Equivalent combination of education and experience

Preferred Qualifications:

• Two (2) years of experience working with EPIC Cadence in a large hospital, Access Center environment, or healthcare delivery system
• Two (2) years of experience with medical terminology, Epic systems, or Patient Access training

Licenses, certificates, or registration:

• CHAA or CHAM certification.

Special knowledge, abilities and skills:

• Formal classroom teaching experience
• Proven success in developing curricula and training resources
• Knowledge of regulatory policies and procedures concerning billing and collections
• Quality Review experience
• Excellent oral and written communication skills deadlines
• Highly developed critical thinking, problem-solving, and decision-making skills
• Demonstrated aptitude for quantitative analysis and attention to detail
• Ability to simplify and communicate concepts to a variety of individuals
• Ability to account for individual needs/learning styles when educating staff
• Ability to engage and motivate staff members at all levels
• Ability to develop curriculum, instructor guides, and training materials