Salesforce Admin

Salesforce Certified Administrator

Responsibilities:

• Assisting with the development and maintenance of unique software platforms.
• Serves as the primary system administrator for the Salesforce environment.
• Assists the Manager with the administration, integration, and maintenance of system platform.
• Responsible for handling all functions including user maintenance, modification of page layouts, creation of new fields, data reporting, configuration, analytics, and dashboarding, resulting from the application.
• Coordinates and/or facilitates meetings that support projects related to the system (i.e., Kickoff, Business Requirements, Proof of Concept, Trainings, etc.) as well as the provision of specific guidance and direction to various internal business stakeholders.
• Ensures business requirements are fully defined and understood at a detailed technical level and facilitates business involvement in technology decisions.
• Provides technical systems guidance for modifications to current systems and/or recommends design solutions for new systems initiatives.
• Participates in the analysis of existing business rules, processes, and systems to recommend process and system enhancements to improve business performance and maximize the effectiveness of available technology.
• Lead testing efforts by defining, developing, and implementing practices and procedures for complete end user test plans.
• Participates in the moderately complex business/user/functional requirements analysis, verification and prioritization sessions.
• The Systems Analyst function impacts the quality and accuracy of the technical solutions developed in support of corporate initiatives by providing the link between Business Analysts and Developers.
• Researches and analyzes basic and complex issues surrounding the processes and systems of an organization.

Requirements:

• This position requires a bachelors degree in Information Technology, Computer Science or Business or relevant work experience in systems analysis/design and 3-6 years of direct Salesforce Configuration or Development experience.
• Knowledge of and demonstrated experience with current relevant technologies used in the development, implementation, and support of software solutions.
• Experience with moderately complex systems projects. Includes demonstrated experience with development of technical solutions and technical specification documentation.
• Strong understanding of Salesforce best practices and functionality preferred.