Call Center Associate

DigiDoc, Inc. dba Public Sector Solutions Group

REMOTE CALL CENTER AGENTS – UTILITY SUPPORT

PS2G is actively hiring individuals with strong customer service skills to support regulated utility programs. Candidates should be able to work comfortably in a fast-paced environment, follow structured protocols, and ensure accurate data entry. What You Will Do

Answer inbound calls related to billing inquiries, payments, outages, and account updates
Accurately enter customer data into system records
Follow established procedures, scripts, and compliance standards
Assist customers with payment extensions and service options
Support queue coverage during high-volume periods

What You Bring

At least one year of customer service experience
Strong verbal communication and active listening skills
Ability to handle billing calculations and explain charges
Comfort working with systems, desktop tools, and customer data
Willingness to support extended hours during peak utility events

Bilingual Spanish speakers are encouraged to apply. What PS2G Provides

Remote equipment package (secured access, laptop, headset)
Paid training including classroom learning and live-support nesting
Ongoing development and performance support
Long-term assignment stability and career mobility DigiDoc, Inc. dba Public Sector Solutions Group

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Call Center Associate in Fort Wayne, IN vacancy

Outbound Calling Specialist with Top Bonus Structure
...will thrive here. What You Will Be Doing Making outbound calls to homeowners using provided leads and dialing systems Introducing... ...and building long term trust. This is more than just a call center job. It is an opportunity to grow your income, develop...
Suggested
Hourly pay
Weekly pay
Elevation Exteriors
Fort Wayne, IN
8 days ago
CS Specialist I - Customer Service Center - Pittsburgh, PA
...: Responsible foridentifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center.The Customer Service SpecialistIis often the primary interaction a customer may have with the bank and provides professional and...
Suggested
Bank staff
Work at office
Remote work
Flexible hours
WesBanco Bank Inc.
Fort Wayne, IN
4 days ago
Call Center Specialist
...offers opportunities to work remotely while supporting customers nationwide. Role Description This is a full-time remote role for a Call Center Specialist. The Call Center Specialist will handle inbound and outbound calls, respond to customer inquiries about products and...
Suggested
Full time
Work at office
Remote work
United Tarps inc
Fort Wayne, IN
3 days ago
Kelley Body Shop Parts Associate/Detailer
...THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT...
Suggested
Kelley Automotive Group LLC
Fort Wayne, IN
28 days ago
Lot Associate
...Job Description Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position...
Suggested
Local area
Home Depot
Fort Wayne, IN
12 hours ago
Seasonal Associate
$19.8 - $22.9 per hour
...Seasonal Associate As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll create a welcoming experience while maintaining a stocked, visually...
Hourly pay
Seasonal work
Night shift
Sephora
Fort Wayne, IN
3 days ago
Assembly Associate
Job Description Job Description Position Summary: This position is responsible for prep, assembly and test of sensor products. This includes, but is not limited to: Preparation of material to assemble Preparation of paperwork Assembly and manufacturing...
Phoenix America
Fort Wayne, IN
3 days ago
Food/Consumables Team Associate
$14 - $27 per hour
...Food/Consumables Team Associate WM Supercenter #5025 10420 Maysville Rd Fort Wayne, IN 46835-9762 3 open positions Part time Shift may start between 8:00am - 4:00pm $14.00 - $27.00/hr* Role Summary Food and Consumable associates are focused on two things: taking...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Seasonal work
Shift work
Walmart
Fort Wayne, IN
4 days ago
Receiving Associate
...Receiving Associate Rural King is seeking a Receiving Associate to support accurate receiving, inventory control, freight processing, and merchandise movement throughout the store. This role receives shipments, processes purchase orders, verifies inventory, sorts freight...
Flexible hours
Shift work
Rural King
Fort Wayne, IN
3 days ago
Cost Segregation Associate
...Cost Segregation Associate / Senior Associate Location: Cincinnati, Columbus, or Dayton, OH Bring your Cost Segregation experience to a growing practice where your expertise and contributions can make a meaningful impact. At Clark Schaefer Hackett, you'll...
Work at office
Clark Schaefer Hackett
Fort Wayne, IN
4 days ago
Shipping and Receiving Associate
...Receiving We are looking to hire a Shipping and Receiving Associate in the Fort Wayne, IN area. Responsibilities:... ...submit the application to the Fort Wayne, IN location Call or text to set up a time to meet with us Visit our office...
Work experience placement
Work at office
Express Employment Professionals Defunct
Fort Wayne, IN
12 hours ago
Pet Care Associate - Ft. Wayne
...About the Role: We are seeking a highly motivated and responsible individual to join our team as a Pet Care Associate. As a Pet Care Associate, you will be responsible for providing exceptional care to our furry friends and ensuring their safety and well-being. You...
Flexible hours
Uncle Bill's Pet Centers
Fort Wayne, IN
12 hours ago
Associate Audit Fall 2027
...take initiative Close attention to detail Ability to work under pressure and against deadlines Minimum Qualifications: Associate positions require a bachelor's or master's degree in accounting Associate candidates must be pursuing the education...
Full time
Internship
Work at office
Forvis Mazars
Fort Wayne, IN
2 days ago
Facilities Cleaning Associate
$15 - $17 per hour
Benefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Job Overview We are seeking a dedicated and detail-oriented Cleaning Technician to join our team. The ideal candidate...
Hourly pay
Work at office
Flexible hours
Office Pride
Fort Wayne, IN
1 day ago
ALTERATIONS ASSOCIATE
...Alterations Associate As an Alterations Associate, your unique skills contribute to our reputation as America's Leading Department Store. In addition to general alterations, you will alter diverse styles of women's garments varying from formal dresses with beading to...
Work from home
Von Maur
Fort Wayne, IN
2 days ago
(USA) Freight Flow Associate
$19 - $27 per hour
(USA) Freight Flow Associate Sam's Club #6313 6736 Lima Rd Fort Wayne, IN 46818-1118 R-2663844 $19.00 - $27.00/hr* Full time Shifts may... ...and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Seasonal work
Shift work
Sam's Club
Fort Wayne, IN
3 days ago
Produce Associate
$17 - $25 per hour
...Produce Associate Sam's Club #6313 6736 Lima Rd Fort Wayne, IN 46818-1118 Shifts may vary Why do our members choose to purchase fruits & vegetables at Sam's Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part...
Hourly pay
Minimum wage
Shift work
Sam's Club
Fort Wayne, IN
5 days ago
(USA) Freight Flow Associate
$19 - $27 per hour
...stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory... ...according to company policy and procedures ensuring Merchandising Associates pick orders within acceptable timeframe and are staged...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Seasonal work
Walmart
Fort Wayne, IN
2 days ago
(USA) Freight Flow Associate
(USA) Freight Flow Associate Sam's Club #6313 6736 Lima Rd Fort Wayne, IN 46818-1118 Shifts may vary Position Summary... What you... ...and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow...
Temporary work
Seasonal work
Shift work
Sam's Club
Fort Wayne, IN
3 days ago
Cleaning Associate
$13.25 - $13.75 per hour
...Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,... ...for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms Adheres to all company policies...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
The TJX Companies , Inc.
Fort Wayne, IN
4 days ago
Produce Associate
$17 - $25 per hour
...Team Member: Maintains up-to-date knowledge of the products; collaborating with cross functional teams and helping educate other associates on tools, tasks, and resources; communicating effectively and developing interpersonal skills for providing customer service; and...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Immediate start
Flexible hours
Walmart
Fort Wayne, IN
3 days ago
Prepared Meals and Rotisserie Chicken Associate
$17 - $25 per hour
...Prepared Meals and Rotisserie Chicken Associate Sam's Club #6313 6736 Lima Rd Fort Wayne, IN 46818-1118 R-230523 Shifts may vary Position Summary... Do you have a knack for helping people, following recipes, and organization? Our prepared meal and rotisserie chicken...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Immediate start
Flexible hours
Shift work
Sam's Club
Fort Wayne, IN
3 days ago
Associate Veterinarian
...that DOES NOT have your best interest at heart? Southwest Veterinary Urgent Care is a privately-owned hospital seeking a full-time Associate Veterinarian to join our dynamic team. As an urgent care practice, we provide immediate veterinary care during evenings, weekends,...
Full time
Flexible hours
Weekend work
Afternoon shift
SOUTHWEST VETERINARY URGENT CARE
Fort Wayne, IN
2 days ago
Front Desk Associate - Fort Wayne, IN
...their families, make a difference every day, and work with a fun, energetic team? You have found it! Join our team as a Front Desk Associate and help create a warm, welcoming environment for young swimmers and their grown-ups. As the friendly face of our swim school...
Shift work
Afternoon shift
Emler Swim School
Fort Wayne, IN
5 days ago
Associate General Counsel
...without regard to gender, sexual orientation, race, religion, background, or abilities. Job Description Doral is seeking an Associate General Counsel to join our growing Legal team. Reporting to the General Counsel & Chief Compliance Officer, this individual will...
Contract work
Work at office
Remote work
Doral Renewables LLC
Fort Wayne, IN
1 day ago
Associate Counsel
...us to grow to over 500 employees in a booming transportation industry, that never takes a night off. Job Description The Associate Counsel supports the Legal & Compliance function as a hands-on contract and litigation resource for the business. This role owns the...
Contract work
Night shift
Circle Logistics
Fort Wayne, IN
3 days ago
Freezer, Cooler and Deli Stocker Associate
$17 - $25 per hour
...shopping for fresh food at Sam’s Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our freezer, cooler, and deli team and you won’t just keep shelves stocked, you’ll play an important role in the operations...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Walmart
Fort Wayne, IN
4 days ago
Freight Flow Associate: Forklift & Inventory
$19 - $27 per hour
Sam's Club Fort Wayne is hiring for a full-time forklift associate. Responsibilities include operating forklifts, stocking shelves, assisting members with product selection, and maintaining a safe store environment. The role emphasizes customer service, safety, and accuracy...
Hourly pay
Full time
Walmart Inc.
Fort Wayne, IN
2 days ago
Backroom Team Associate
$14 - $27 per hour
...Available shifts: Opening, Morning Location Walmart Supercenter #4230 10105 LIMA RD, FORT WAYNE, IN, 46818, US Job Overview Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time in the backroom. Stocking...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Day shift
Walmart
Fort Wayne, IN
4 days ago
Task Associate
...Task Associate Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash...
Work experience placement
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Afternoon shift
Early shift
Ulta Beauty
Fort Wayne, IN
12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Associate. Be the first to apply!