Retail Security Guard
$16.24 per hourAndy Frain
Retail Security Guard (Full-Time) LOCATION: Short Pump Town Center - Richmond, VA PAY: $16.24/hour POSITION TYPE:
Full-Time SCHEDULE: 2nd Shift OVERVIEW: We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset. BENEFITS:
Full-Time SCHEDULE: 2nd Shift OVERVIEW: We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset. BENEFITS:
- Medical, dental, vision, and short-term disability insurance
- 401(k) with company support
- Paid time off
- Employee discounts (retail, dining, entertainment)
- Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
- Focus on work-life balance and employee well-being
- Patrol assigned areas or maintain a fixed post to monitor activity
- Control access points and manage pedestrian/vehicle traffic
- Identify and report suspicious activity, incidents, or safety concerns
- Respond to alarms, emergencies, and on-site incidents
- Monitor CCTV cameras and security systems
- Complete daily activity logs, incident reports, and required documentation
- Maintain awareness of surroundings at all times
- Follow all post orders, company policies, and safety procedures
- Maintain knowledge of emergency response protocols
- Inspect property for safety risks (fire hazards, equipment issues, etc.)
- Support loss prevention and recommend safety improvements
- Greet and assist customers, employees, and visitors in a professional manner
- Provide directions and support as needed
- Maintain a visible, approachable presence on-site
- Strong customer service and communication skills
- Ability to stay alert and respond calmly in emergency situations
- Reliable, punctual, and able to follow directions
- Ability to write clear and accurate reports
- Must present a professional appearance and demeanor
- State Guard license is required
- Prior security or customer-facing experience
- Familiarity with CCTV, alarms, or access control systems
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency
- Arrive on time in full uniform and ready to work
- Stay engaged and proactive throughout your shift
- Follow all safety, training, and compliance requirements
Vacancy posted 5 days ago
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