Senior Specialist

Sun Life U.S. Print and Mail Specialist

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description

Location: Individuals must be located in the Kansas City, KS area. You will be expected to report to the Kansas City, KS office, 106 Graystone Avenue Kansas City, KS 66103, 5 days a week.

The Opportunity:

We are looking for a candidate who thrives on variety. Our Print and Mail Specialists perform a number of different duties each day, using a variety of software and equipment. The candidate must have a quick eye for details and an understanding of the deadline-oriented environment with multiple priorities we operate within to always make life brighter for our clients.

What You Will Bring With You:

• Experience using production level, high speed scanners, printers, and mailing machines.
• Comfortable using laptops and computerized equipment.
• Demonstrated familiarity with Microsoft Outlook and Office products as well as Zoom and Teams meeting platforms.
• Demonstrated ability working within a team, as well as independently with minimal supervision.
• Demonstrated ability to make production decisions to meet deadlines.
• Demonstrated communications with team members, senior leaders, internal and external clients.
• Strong customer service skills.
• Understanding overtime may be required on short notice to ensure we meet our clients expectations.

Physical Demands:

• Ability to work in either a seated or standing position for extended amounts of time.
• Manual dexterity is required in carrying out responsibilities.
• Ability to lift 30lbs on own and heavier items using available equipment such as carts or lifts.
• Ability to work in a shared office/production environment.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email View email address on click.appcast.io to request an accommodation.