Receptionist - State Farm Agent Team Member

Benefits: 401(k) Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About Us Welcome to our fun, energetic office , where collaboration and success go hand in hand. Since starting with State Farm in 2008, I’ve built a dynamic and supportive team of 4 talented professionals plus myself, creating an environment that blends hard work with positivity. We even offer a hybrid work environment for flexibility and work-life balance. Beyond the office, I’m passionate about leadership and community. With a Bachelor’s in Marketing and a Master’s in Organizational Leadership , I’m also a board member of the Orchard Park Academy of Finance and an active member of the Orchard Park Chamber of Commerce . As a proud boy mom and sports mom , I understand the importance of balancing family, work, and personal growth—and I bring that same energy to my team. Job Description: As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: Engaging with customers through various channels, including phone, email, and chat. Providing friendly and efficient assistance with policy inquiries, updates, and claims. Utilizing digital tools and platforms to connect with a younger demographic. Collaborating with a dynamic team to ensure timely and effective issue resolution. Proactively identifying opportunities to enhance customer satisfaction. Qualifications: Excellent communication skills, both written and verbal. Tech-savvy with a familiarity with digital communication tools. Customer-oriented mindset with a strong desire to exceed expectations. Ability to adapt to a fast-paced, evolving work environment. Previous customer service experience is a plus, but not required. Requirements: High school diploma or equivalent; college degree is a plus. A positive and proactive attitude towards learning and growth. Familiarity with social media platforms and digital communication tools. Ability to work in a collaborative team setting. Willingness to obtain relevant insurance licenses (training will be provided). Valerie Parillo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. #J-18808-Ljbffr State Farm