Field Clinical Specialist
Gateway Recruiting
Responsibilities Provide pacemaker & ICD follow-up to patients and physician customers. Provide pacemaker & ICD implant support within the area of geographic responsibility. Provide in-service training to physicians, nursing, and technical hospital staff. Train peers in cardiac pacing and products. Provide technical and administrative support when required for clinical studies and scientific studies. This may include the collection of patient data, support clinical sites, and/or patient support. Possess strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct. Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general. Maintain a comprehensive product and technical knowledge of all company bradycardia and tachycardia products. Competency in all aspects of ICD implant and follow-up. Candidates that are not certified must demonstrate technical proficiency and implant certification within six months of the hire date. Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. Candidates that are not certified must become certified within two years of the hire date. Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits. Assist the sales representative when working within a specific sales territory. Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on the territory schedule. Scheduling is the responsibility of the Director of Sales. Must carry a pager and be always available when on call. Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training. May be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary. Out-of-town travel is expected to be no more than 30%. All other duties as assigned. Qualifications Bachelor's degree (or equivalent) in Nursing, Physiology, Biology, or Bioengineering. Graduate degree preferred. Minimum of three years of experience working in cardiac Cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support. Pacemaker implantation and/or follow-up experience. Professional appearance and demeanor. Excellent communication skills and the ability to work with all levels of the Company. Travel/Availability Requirements Provide 24-hour, 7 days a week on-call territory coverage (including holidays, weekends, and evenings) Available/willing to work/travel weekends and evenings Ability to travel outside of assigned territory with ease, as needed Continuous verbal and written communication Must be able to drive approximately 80% of the time within the assigned Territory Must have a valid driver's license and active vehicle insurance policy Physical Job Requirements The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level. Sitting, standing, and/or walking for up to eight-plus hours per day. Environmental exposures include eye protection, infectious disease, and radiation. Frequently required to use hands to finger, handle or feel objects, tools, or controls. Ability to effectively use a mobile phone, PC, keyboard, and mouse. Frequent bending/stooping, squatting, and balance. #J-18808-Ljbffr Gateway Recruiting
$126k - $180k
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