Resident Specialist (Austin)

Resident Specialist (Austin)

The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Resident Specialist II-III to join the Vocational Rehabilitation Department located at Criss Cole Rehabilitation Center, 4800 North Lamar, Austin, Texas. This is an in-office position. No telework days. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include:

• Competitive starting salary: $2,481.75 - $3,633.29/month depending on qualifications
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Optional Benefits such as dental, vision, and life insurance
• 8 hours sick leave per month
• 8 hours vacation per month with potential to earn more with longevity
• Employee Assistance Program (EAP) services
• Additional benefits for active employees:

The Resident Specialist II-III performs routine to moderately complex (journey-level) care and living skills training work in a residential environment. Work involves implementing educational plans and planning activities for academic, daily living, leisure, and social skills; and maintaining residential facilities and monitoring resident behavior. Works under close to moderate supervision, with limited latitude for the use of initiative and independent judgment.

General duties include:

• Ensuring quality care, treatment, training, and support is maintained for all residents in their living environments.
• Ensuring residents' safety, health, and well-being; and responding to emergencies, injuries, or complaints according to policy and procedure.
• Monitoring living conditions, activities, and wardrobes; and submitting monitoring reports.
• Participating as a team member to plan resident assessments and program goals, objectives, strategies, and activities.
• Assessing and documenting residents' progress toward program objectives.
• Implementing and monitoring behavior, social, and communication skill training and activities.
• Counseling residents and documenting behaviors or discipline.
• Communicating with other residence and facility employees or other interested parties regarding residents' program and progress.
• Maintaining facility property, equipment, and residents' personal effects.
• May transport residents or make travel arrangements.

Preferred qualifications include knowledge of techniques used in planning and monitoring recreational and social activities in a residential rehabilitation setting; of child and adolescent problems, growth, and development; of techniques used in planning and monitoring activities of residents in special schools or correctional homes; and of techniques used in counseling children and parents. Ability to facilitate productive interaction between residents and staff, to assess residents' functional levels, and to train others.

Minimum qualifications include graduation from a standard senior high school or equivalent plus three months experience working with individuals in a residential or dorm living facility. Nine semester hours of college coursework in human services, social science or a related field may substitute for three months of experience.

Will be required to be certified in cardiopulmonary resuscitation (CPR), and first aid. Shift will be 3PM-11PM. Weekends required. Duty requires up to 10% travel (within the state of Texas) with occasional weekend travel and the ability to lift 10 pounds.

Veterans: Use your military skills to qualify for this position or other jobs! Go to to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office.

To be considered, please complete a State of Texas Application for Employment and apply online at or on Taleo.

Texas Workforce Commission