Shamrock Village Community Manager

Job Description

Job Description

We are seeking a dedicated and community-focused professional to help support the daily operations of a HUD community. This role is ideal for someone who values resident relationships, operational excellence, and creating a well-maintained, welcoming living environment. The successful candidate will bring strong communication skills, attention to detail, and the ability to manage a range of administrative and resident service responsibilities with professionalism and care.

Responsibilities

• Oversee day-to-day community operations and support a positive resident experience
• Serve as a primary point of contact for residents, addressing questions, concerns, and service needs in a timely and professional manner
• Coordinate leasing activities, lease renewals, move-ins, move-outs, and occupancy-related processes
• Help ensure compliance with HUD regulations, property policies, and applicable fair housing requirements
• Maintain accurate resident records, files, and administrative documentation
• Support rent collection efforts, account reconciliations, and follow-up on outstanding balances as appropriate
• Work with maintenance and vendors to help ensure issues are addressed promptly and efficiently
• Assist with inspections, property walks, and ongoing efforts to maintain curb appeal and community standards
• Prepare reports, correspondence, and operational updates as needed
• Contribute to resident engagement and community-building efforts that promote a respectful and inclusive environment

Qualifications

• Experience in property management, multifamily housing, affordable housing, or a related field preferred
• Working knowledge of HUD program requirements and compliance processes preferred
• Strong customer service and interpersonal communication skills
• Excellent organizational skills with the ability to manage multiple priorities
• Attention to detail and accuracy in recordkeeping and documentation
• Ability to work independently while also collaborating effectively with a team
• Proficiency with standard office software and property management systems preferred
• Ability to handle sensitive information with discretion and professionalism
• Commitment to providing respectful, equitable service to all residents

Preferred Attributes

• Dependable, proactive, and solution-oriented approach
• Comfortable working in a fast-paced environment with changing priorities
• Professional demeanor and a strong sense of accountability
• Interest in supporting a stable, well-run community

What We Offer

• A chance to make a meaningful impact in a resident-centered community
• Opportunities to grow your experience in affordable housing and property operations
• A collaborative environment focused on service, compliance, and professionalism

Additional Information

This position may require occasional flexibility in scheduling to support community needs, resident events, or operational priorities. We are committed to building an inclusive workplace and encourage qualified candidates from all backgrounds to apply.