Production Manager - Systems

About Your Future with Service Partners

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Systems Production Manager

We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, you’ll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity.

Job Description

The Manager, Systems Production will be responsible for directing and coordinating production operations of one or more production processes. Directly influencing plant results, this position must maintain a high level of responsibility and confidentiality, visibility and accountability of managing quality, significant safety performance and successful production operations. Closely collaborate with Manager, Branch Operations to ensure adequate labor, raw materials, and other resources are shared efficiently. Builds and manages team capability to foster innovative ideas to create and maintain a high-performance culture. Research and develop process enhancements for continuous improvement and continued customer satisfaction. Ensures all operational and employee policies, processes and procedures are followed according to corporate guidelines.

ESSENTIAL FUNCTIONS

Organization

• Provide leadership and daily guidance to ensure high levels of quality, identifying issues and resolution, productivity, and employee involvement and ownership.
• Coach, development and motivate employees to meet and/or exceed business’s objectives and employee goals
• Collaborate with Manager, Branch Production to share resources and ensure that customer requests are fulfilled on time and efficiently.
• Ensure timely and appropriate communication with sales team members to support effective customer service performance
• Manage plant related Quality issues (Product/Process related), to ensure proper error analysis and apply solutions
• Work closely with Human Resources to interview and select new employees and acquire temporary employees
• Adhere to and enforce all company policies, procedures and business ethics and ensure they are communicated and implemented by all employees

Manufacturing/Operation

• Formulate plant strategy and annual goals and objectives that align with Company direction and overall business goals.
• Establish and maintain Standard Operating Procedures (SOPs) and high-quality standards for each production process, and all finished product
• Achieve or exceed key performance indicators for Safety, Quality, Waste Control, Cost, and Production.
• Conduct visual inspection, basic troubleshooting and repair of mechanical and/or electrical problems as required on machinery. Keep machinery in good condition for best performance and highest efficiency through a basic preventive maintenance program
• Locate and engage local vendors to ensure proper high-level maintenance of production machinery
• Operate all aspects of the plant in an efficient, cost-effective manner including waste management
• Oversee production schedule to maximize production efficiency to fulfill customer work orders
• Track daily, monthly and yearly production efficiency and optimize manufacturing KPI’s and processes
• Maintain inventory by cycle counts and work with procurement to manage inventory levels
• Implement and monitor FIFO based inventory rotation for stocked materials
• Monitor new and existing orders to maintain correct inventory levels and communicate with sales team to minimize slow turning products
• Oversee handling for all inbound shipments and scheduling of outbound shipments to minimize cost and meet customer requirements (i.e. utilize Silvercote equipment, LTL carrier, or truckload common carrier) to ensure Company Quality standards on product production, packaging, handling and shipping are met.
• Support Capital Investment projects in teamwork with central engineering team
• Manage implementation of new products, processes and work methods
• Provide plant information and support central teams during budget process with branch related KPI’s

Health & Safety

• Create a safe, healthy and positive working environment for all employees.
• Overall responsible for the production performance including safety, quality, cost, productivity, and customer service.
• Provide required training and certifications for new and existing employees
• Conduct required weekly/monthly H&S reviews on equipment, buildings and organization

Education :

Bachelor's degree in a management or manufacturing related field preferred or equivalent of 5+ years production operations, warehousing and managerial experience

Experience:

• Basic understanding of accounting and financial statements
• Strong team-oriented leadership style
• Aptitude for logistics
• Warehouse Operations experience

Knowledge, Skills and Abilities:

• Strong interpersonal and communication skills
• Ability to maintain confidentiality of strategic business plans
• Ability to lead, motivate and prioritize
• Ability to analyze problems, make decisions and drive performances
• Strong attention to detail, organization, and sense of urgency
• Moderate to strong computer skills (Microsoft Office)
• Manufacturing experience, with some mechanical troubleshooting experience

Special Tools/Equipment Used :

• Computer
• Phone
• Production line equipment
• Power tools
• Vehicle

Physical Demands:

• Regularly required to walk, sit, stand, push pull, squat, lift and reach with hands and arms
• Must occasionally lift and/or move up to thirty (50) pounds
• Work with various hand and power tools
• Basic mechanics (electrical, mechanical, pneumatics)
• Drive vehicle and following rules of the road

Working Conditions:

• Moderate to loud noise level
• Dusty/warehouse environment
• Regularly exposed to a fast-paced environment
• May be exposed to extreme temperature changes and dusty conditions when in the plant/branch

Compensation Range

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.