Shift Leader - 103 West Crystal Drive

Job Description

Job Description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. The shift leader position plays a very significant role in the restaurant in support of the Restaurant General Manager.

ROLE: Support the RGM by running great shifts in a self-sufficient manner

Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completed

RESPONSIBILITIES AND ACCOUNTABILITY: Ensuring Consistent Customer Satisfaction

Ensure that all Team Members complete the tasks for their assigned position(s)

Ensure all employees present a neat, clean appearance and wear company uniforms.

Personally demonstrate that Customer needs are the highest priority

Ensure food safety, quality, and accuracy of orders

Cooperate with peers as part of a team and help others when they need a hand

Developing people by providing regular feedback to the RGM on the performance of Team Members

Handle conflicts constructively and work with RGM to achieve a resolution

Assist in Profit and Loss management by following cash control/security procedures

Maintain inventory and manage labor

Oversee proper product preparation, rotation, portioning, cooking, and holding times

Assist RGM with facility maintenance and ensure health and safety standards are followed at all times

• This list of job duties and responsibilities is not allinclusive