Sr. Program Manager
HotFoot Recruiters
HotFoot Recruiters is excited to partner with a leading financial services organization to fill the position of Senior Program Manager – Workforce Management (WFM). This role will lead enterprise-wide workforce management transformation initiatives, supporting forecasting, scheduling, real-time management, reporting, and CCaaS integration while enabling long-term service model transformation.OverviewTitle: Senior Program ManagerType: Full-Time | ContractLocation: RemoteWork Hours: Business hours, 8:00 AM – 5:00 PM CSTPay Rate: DOEResponsibilitiesLead enterprise-wide Workforce Management (WFM) transformation across forecasting, scheduling, real-time management, and reporting.Drive measurable performance improvements in forecast accuracy, schedule adherence, and SLA attainment.Establish WFM governance, controls, and data quality standards.Oversee reporting, dashboards, and workforce analytics.Define and support CCaaS requirements and multi-vendor technology integration.Develop future-state workforce and headcount strategies with long-term staffing models.Lead and develop a team of 15–17 analysts and partner cross-functionally with business stakeholders.Manage program risks, priorities, and delivery through structured operating reviews.QualificationsBachelor's degree in Statistics, Mathematics, Business, or a related technical field, or equivalent experience.8–10+ years of experience in Workforce Management, Operations leadership, or Program Management.Advanced proficiency with WFM tools and analytics platforms.Strong understanding of contact center operations and service delivery models.Proven experience leading WFM transformation and process optimization initiatives.Experience with CCaaS platforms (NICE IEX, Verint, CMS, Avaya) and technology integration.Expertise in change management, stakeholder engagement, and multi-vendor strategies.Familiarity with Lean, Six Sigma, or similar methodologies.3rd party call center experience preferred.PMP certification preferred.Authorized to work in the U.S. without sponsorship.J-18808-Ljbffr
- ...A leading financial services organization is seeking a Senior Program Manager to lead enterprise-wide workforce management initiatives. You will drive transformation in forecasting, scheduling, reporting, and manage a team of 15-17 analysts, implementing governance, controls...SeniorRemote work
HotFoot Recruiters
Kirkwood, MO6 days ago - ...Role Overview: We are seeking a seasoned Senior Program Manager to lead a high-visibility, executive-level program. The ideal candidate will be a strong leader capable of guiding project managers, absorbing complex information, and communicating effectively with executive...SeniorContract workWork at officeRemote work
Info Way Solutions
Maryland Heights, MO5 days ago - ...Overview The Senior Program Manager must be an energetic, proactive, self-motivated, and innovative individual that can demonstrate successful program management skills. This individual will be a collaborative team player and have a strong drive to deliver high quality...SeniorImmediate startFlexible hours
Panasonic
Bridgeton, MO6 days ago $134k
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Saint Louis, MO2 days ago- ...collaboration, advanced engineering, and customer-focused solutions. #PoweredByPossibility We are hiring a: Sr. Special Programs & Government Security Solutions Manager St. Louis, MO (Onsite) Watlow is seeking a Sr. Special Programs & Government Security...SeniorContract workTemporary workWork at officeLocal area
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Phenom People
Saint Louis, MO3 days ago - ...and continuous improvement of enterprise infrastructure and IT operations, encompassing data center services, network and server management, storage, end-user support, and service desk functions. Ensure systems and services are resilient, highly available, and optimized...SeniorFull timePart time
Webster University
Webster Groves, MO6 days ago - ...Job Summary Responsible for overall leadership and management of Base Operations Support (BOS) contracts overarching guidance... ...the Annual Performance Review. Responsible for ensuring programs for the operations and maintenance of all equipment and physical...SeniorContract workFor contractorsFor subcontractorLocal areaFlexible hours
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Arnold, MO2 days ago $21 - $26 per hour
...provides local school districts before and after school extended day programs with a focus on disguised learning activities and daily... ...and trust. Communicate and collaborate regularly with the Area Manager to support outlined program goals and assist in implementing changes...Hourly payTemporary workPart timeWork at officeLocal areaRight At School
Valley Park, MO1 day ago- ...Living in Valley Park, MO is seeking its next employee-owner. Director Of Rehab Responsibilities As a director of rehab (program manager), you will be responsible for supervision of the rehab staff and therapy activities in the community. As the leader of our interdisciplinary...Temporary workFlexible hours
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Valley Park, MO2 days ago - ...The Salvation Army Midland Division Ferguson Community Empowerment Center is looking for a Program Manager, Spark Academy. This individual would be responsible for inspiring educating, and empowering 3rd - 5th grader students through an engaging, holistic and inclusive...Full timeSummer workLocal area
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Saint Louis, MO2 days ago - ...advancement of eye health in the future. Objective: The Project Manager is part of the R&D Global Portfolio and Project Management (... ...rather than direct authority. Responsibilities: Program & Portfolio LeadershipLeads cross-functional teams to develop and...Temporary workWork at officeWork visa
Bausch + Lomb
Kirkwood, MO5 days ago $30 per hour
...Job Description Job Description Role Overview We are seeking a Senior Program Manager to lead high-impact sub-programs within large-scale enterprise transformations. This role owns end-to-end delivery of complex initiatives with annual budgets of $30–40M, ensuring...SeniorWork at office$134.4k - $184.8k
Job Description: The Senior Strategic Sourcing Manager at Mars, you will manage purchasing categories for indirect services for the MRO... ..., as required. Participate & lead, when required, engagement programs. Actively Participate actively to cross-segment team meetings,...SeniorFull timeLocal area- ...Apply Description PeopleSoft HCM Program Manager: At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated...Full timeContract workWork at officeLocal area
Bart & Associates
Saint Louis, MO5 days ago - ...SAP Program Manager Seeking a dynamic and experienced SAP Program Manager to drive the adoption of SAP S/4HANA RISE with SAP S/4HANA Cloud, private edition (RISE with SAP) and SAP S/4HANA Cloud, public edition (GROW with SAP) solutions. Play a pivotal role in shaping...
JConnect Infotech
Saint Louis, MO3 days ago - ...operators reduce payment costs, select better payment solutions, and manage payments more strategically. A large portion of Swipesum’s... ...relationships with merchants. We are hiring a Partner Program Manager to manage, organize, nurture, and grow that partner...Work at officeLocal area
Swipesum
Saint Louis, MO2 days ago $134k
Sr Director Club Operations Job Locations US-MO-Saint Louis Primary Posting Location : City Saint Louis Primary... ...Position Type Full Time Category Field Operations/Field Management Minimum USD $134,000.00/Yr. Maximum USD $174,200.00/...SeniorFull timeWork at officeAdvantage Solutions
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NV5
Saint Louis, MO4 days ago - ...Bunzl is looking for a Logistics Program Manager to impact the network and lead the change. We’re looking for a passionate, high‑energy leader to build , scale, and continuously improve freight management within Bunzl’s Distribution Division. If you bring an entrepreneurial...Full timeContract workWork at office
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Saint Louis, MO3 days ago - ...Sr. Financial Analyst Required Qualifications: ~ Education: Bachelor's degree ~7 years : Financial Planning & Analysis... ...sound business judgment ~ Proven ability to independently manage complex analyses and competing priorities ~ Knowledge of...Senior
Anveta
Des Peres, MO1 day ago - ...Job Description The IT Program Manager is responsible for leading and overseeing a portfolio of interconnected technology projects that support the organization's strategic objectives. This role ensures successful program delivery by coordinating cross-functional teams...Currently hiringRemote work
Mission Critical Group
Saint Louis, MO3 days ago - ...IT Program Manager III We are seeking an IT Program Manager III to join our Buyflow Services team, leading complex programs that directly support new products and services across digital buyflows. This role will partner closely with Digital Marketing, Product, Customer...Hourly payFull time
TalentBridge
Saint Louis, MO3 days ago - ...IT Program Manager Maryland Heights, MO Type: Contract Category: Program/Project Management Industry: Communications Reference ID: JN -052026-106805 Date Posted: 05/06/2026 Shortcut: Description Recommended Jobs Description: Hybrid...Hourly payContract workLocal area
Eliassen Group
Maryland Heights, MO2 days ago - ...Insight Global is looking to add a Program Manager to our client's team in the St Louis, MO area. This individual will be responsible for program management as well as some light people management duties. Daily, this person will be responsible for defining and reporting...Remote work
Insight Global
Maryland Heights, MO4 days ago $128k - $174k
...Sr. Architectural Manager and Principal Farnsworth Group is seeking an entrepreneurial Sr. Architectural Manager and Principal or Associate... ...~ Bachelor's Degree in Architecture, from an accredited program, required; Masters, preferred ~ Registered Architect in Illinois...SeniorContract workTemporary workFlexible hoursFarnsworth Group
Saint Louis, MO2 days ago- ...Job Description Job Description Role Overview We are seeking a Senior Program Manager with deep expertise in banking and payments to lead complex programs and transformation initiatives. The ideal candidate has experience in top-tier banks or payments companies...Senior
- ...Job Description Job Description Program Manager Head of Delivery, PMO Reports to: Director of Product Direct reports: Project Managers Type: Full time Location: St. Louis, MO THE OPPORTUNITY We are looking for an experienced delivery...Full time
Know Ink, LLC
Saint Louis, MO27 days ago $127k - $160.55k
...achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Senior Manager Investment & Capacity Planning is responsible for leading revenue forecasting, capacity planning, cost modeling, and margin optimization...SeniorFull timeWork at officeLocal areaRemote workVisa sponsorshipFlexible hoursZelis Healthcare
Saint Louis, MO2 days ago- ...Technical Program Manager Location: St. Louis, MO RESPONSIBILITIES Owns the working backwards document and vision for feature releases Identifies gaps and charters new platform capabilities as required Makes use of research, user studies, metrics...
Exaways Corporation
Saint Louis, MO2 days ago
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