Sr. Program Manager
HotFoot Recruiters
HotFoot Recruiters is excited to partner with a leading financial services organization to fill the position of Senior Program Manager – Workforce Management (WFM). This role will lead enterprise-wide workforce management transformation initiatives, supporting forecasting, scheduling, real-time management, reporting, and CCaaS integration while enabling long-term service model transformation.OverviewTitle: Senior Program ManagerType: Full-Time | ContractLocation: RemoteWork Hours: Business hours, 8:00 AM – 5:00 PM CSTPay Rate: DOEResponsibilitiesLead enterprise-wide Workforce Management (WFM) transformation across forecasting, scheduling, real-time management, and reporting.Drive measurable performance improvements in forecast accuracy, schedule adherence, and SLA attainment.Establish WFM governance, controls, and data quality standards.Oversee reporting, dashboards, and workforce analytics.Define and support CCaaS requirements and multi-vendor technology integration.Develop future-state workforce and headcount strategies with long-term staffing models.Lead and develop a team of 15–17 analysts and partner cross-functionally with business stakeholders.Manage program risks, priorities, and delivery through structured operating reviews.QualificationsBachelor's degree in Statistics, Mathematics, Business, or a related technical field, or equivalent experience.8–10+ years of experience in Workforce Management, Operations leadership, or Program Management.Advanced proficiency with WFM tools and analytics platforms.Strong understanding of contact center operations and service delivery models.Proven experience leading WFM transformation and process optimization initiatives.Experience with CCaaS platforms (NICE IEX, Verint, CMS, Avaya) and technology integration.Expertise in change management, stakeholder engagement, and multi-vendor strategies.Familiarity with Lean, Six Sigma, or similar methodologies.3rd party call center experience preferred.PMP certification preferred.Authorized to work in the U.S. without sponsorship.J-18808-Ljbffr
$19.75 - $24.7 per hour
...resident-centered care. This working leader supervises the reminiscence team, champions the designated care manager model and ensures excellence in dementia programming and family engagement. What You’ll Do: • Supervise and support the reminiscence team in daily care and...SeniorFull timeWork at officeShift workWeekend workAfternoon shiftSunrise Senior Living Mgmt Inc
Des Peres, MOmore than 2 months ago$116.81k - $157.7k
...customers. We are a 6 year running Top Workplace in the Greater St. Louis area. Job SummaryLeonardo DRS is seeking a full time Senior Program Manager. This position is based out of our Bridgeton, MO office and will have the option to work an in person or hybrid schedule. The...SeniorFull timeContract workWork experience placementFor subcontractorWork at officeLocal areaFlexible hoursLeonardo DRS
Bridgeton, MO8 hours ago- ...onsite 2-3 days per week. Description Summary This role manages large, complex projects end to end — defining scope and... ...Must Haves ~ Bachelor's degree required ~10+ years of PM and program management experience leading large, complex projects from initiation...SeniorContract workImmediate startFlexible hours2 days per week3 days per week
SBS Creatix
Saint Louis, MO4 days ago - ...and working the run-of-show on the day. The bar is leadership; the muscle is execution. OBJECTIVE / KEY RESULT AREAS The Sr. Program Manager is the operational backbone of the enterprise Cybersecurity function and a trusted partner to the VP, CISO & CPO. This is a...SeniorCasual workWork at officeWork from homeMonday to Friday
Post Holdings
Saint Louis, MO4 days ago - ...Job Description Job Description Role Overview We are seeking a Senior Program Manager with deep expertise in banking and payments to lead complex programs and transformation initiatives. The ideal candidate has experience in top-tier banks or payments companies...Senior
The Giant Bullseye
Saint Louis, MOa month ago - Job SummaryThe Senior Program Manager will play a key part on program teams to support the planning and delivery of complex projects and programs within the water and wastewater industry that require extensive planning and execution due to larger project sizes, and complexities...SeniorFull timeTemporary workWork experience placementWork at officeLocal areaRemote work
Brown and Caldwell
Saint Louis, MO1 day ago $30 per hour
...Job Description Job Description Role Overview We are seeking a Senior Program Manager to lead high-impact sub-programs within large-scale enterprise transformations. This role owns end-to-end delivery of complex initiatives with annual budgets of $30–40M, ensuring...SeniorWork at office- ...Senior Manager, Program ManagementThe Senior Manager, Program Management, is responsible for leading the planning, coordination, execution and optimization of strategic priority marketing initiatives for the Marketing, Brand and Digital function. This role is responsible...Senior
Copeland Services
Saint Louis, MO1 day ago - ...cutting-edge technologies across multiple industries Recognition programs and employee awards within an inclusive culture that celebrates... ...through execution, transition, and closeout. Develop and manage an integrated program plan across multiple concurrent...Interim roleRemote work1 day per week
SPARQ
Saint Louis, MO2 days ago $132.23k - $176.31k
...impact, and help shape the future of AI‑ready connectivity, join us today. The Role Lumen is seeking a Senior Lead Technical Program Manager to join the Network Architecture and Engineering organization. In this highly visible role, you will lead complex programs that...SeniorFull timeTemporary workRemote workLumen
Saint Louis, MO2 days ago$75k - $90k
...Program Manager, MarketingCome join the company at the center of how the world adopts AI securely. Cyera's mission is to give enterprises the confidence to embrace AI safely — deciding exactly what it can see and do as it reaches deeper into the business. We started by...Temporary workWork experience placementWork at officeRemote workShift workCyera
Saint Louis, MO3 days ago- ...lives. Our end-to-end suite of software solutions helps customers manage emergency communications, process video and evidence, and... ...to the VP of AI for Motorola Solutions, the Principal Technical Program Manager will be a critical, high-impact leader who thrives on turning...
- ...what we are trying to accomplish for our customers, and the world at large, across all our business segments. The Engineering Program Manager – Airbases is responsible for the overall leadership, coordination, and execution of engineering and construction activities...For contractorsLocal areaFlexible hours
SAFU
Saint Louis, MO4 days ago $55.17k - $64.9k
...Job Title Sr. Accountant Job Description Summary Responsible for all phases of A/P accounting... .... Prepare and assist with cash management, AP and reconciliations. Prioritize and maintain... ...to enroll in a variety of benefit programs, generally including health, vision, and...SeniorMinimum wageFlexible hoursCushman & Wakefield
Town and Country, MO1 day ago- ...IT Program Manager Location: Stamford CT and St Louis MO Responsible for managing one or more highly complex or enterprise wide IT programs consisting of multiple projects. Aligns project delivery with broader strategic initiatives and goals. Manages multiple projects...
ClifyX
Saint Louis, MO2 days ago - ..., or related field, and greater than 15 years of Analytical and/or Bioanalytical Chemistry laboratory experience including study management or MS in Chemistry, Biochemistry, or related field, and 7 to 10 years of Analytical and/or Bioanalytical Chemistry laboratory...Senior
RPM ReSearch
Saint Louis, MO17 hours ago $55 - $77 per hour
DescriptionKforce has a client that is seeking a Project/Program Manager in Maryland Heights, MO.Summary:We are seeking a highly skilled IT Program Manager/Project Manager to support our Fraud Identity Program in a fast-paced, high-visibility environment. This role requires...KForce
Maryland Heights, MO1 day ago$48k
...metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing. Job Summary... ...standards. The Director of Nurturing Network supervises staff, manages budgets, oversees curriculum implementation, and fosters strong...Archdiocese of St. Louis
Saint Louis, MOa month ago- ...assessment early, move people into housing and offer them support to achieve their goals. Job Summary The Manager of Assertive Community Treatment (ACT) Programs will supervise the ACT team coworkers. The manager will provide treatment, rehabilitation, advocacy, and...Permanent employmentWork at officeNight shift
Archdiocese of St. Louis
Saint Louis, MO8 days ago $87.4k - $253k
...Technology Strategy Manager/Sr. Manager, Communications, Media & High-Tech Industry Technology Strategy, and we design and execute... ...As a Manager/Sr. Manager you will: Lead team, project, and program as well as corresponding deliverables while supervising and mentoring...SeniorLive inWork at officeLocal areaAccenture
Saint Louis, MO2 days ago$87.7k - $157.8k
Position Purpose: The HR Program Manager III is responsible for leading and executing business-critical talent initiatives that support organizational priorities and workforce transformation. This role oversees the design, implementation, and continuous improvement of leadership...Full timePart timeWork at officeLocal areaRemote workFlexible hoursCentene
Saint Louis, MO4 days ago- ...SAP Technical Program ManagerLocation: Seattle, WA / Dallas, TX / St. Louis, MO (Onsite) FulltimeMust Have Technical/Functional SkillsProven... ...of SAP modules and enterprise integration landscapesExperience managing large, multi vendor, multi geography SAP S4 HANA...Contract work
AceStack LLC
Saint Louis, MO2 days ago - ..., or related field, and greater than 15 years of Analytical and/or Bioanalytical Chemistry laboratory experience including study management or, ~ MS in Chemistry, Biochemistry, or related field, and 7 to 10 years of Analytical and/or Bioanalytical Chemistry laboratory...SeniorPermanent employmentFull time
RPM ReSearch
Saint Louis, MOa month ago $248.39k
...together we will make a difference and change the world. Job Description We are seeking a highly qualified Transportation Program Manager with a transportation/infrastructure background to support our growing Midwestern operations. The ideal candidate is a...For contractorsWork experience placementH1bLocal areaRelocationCDM Smith
Saint Louis, MO17 hours ago- Company DescriptionTekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering, and systems integration. Job DescriptionJob Description:Will develop code using the principles of Test ...Senior
TekWissen
Chesterfield, MO1 day ago - ...Join to apply for the AE - Sr Brand Ambassador (Sr Sales Associate) role at American... ...You're eager to introduce the AEO loyalty program and additional brand channels to guests.... ...75,000.00 6 days ago Account Performance Manager - Accounts Receivable St Louis, MO $43,00...SeniorFull timePart timeCasual workSeasonal workLocal areaRemote workFlexible hoursWeekend workAfternoon shift
American Eagle Outfitters
Des Peres, MO3 days ago - **Position Summary**The Senior Director, Product Strategy & Management is responsible for the strategy, development, management, performance... ...solutions focused on specialty affordability, value-based programs, utilization management innovation, automation, and clinical...Senior
- ...HR Program Manager We are seeking an experienced HR Program Manager to lead and support strategic HR programs and cross-functional initiatives that enhance organizational effectiveness and employee experience. This role will partner with HR leadership and key business...Work at officeLocal area
SCS Financial
Saint Louis, MO1 day ago $45k
...St. Louis, St. Patrick Center, is seeking a Rural Counties Case Manager to provide housing-focused case management to veterans and families enrolled in the Supportive Services for Veterans Families program who are unhoused or at risk of homelessness. Serving nine rural...Permanent employmentWork at officeLocal areaImmediate startMonday to FridayFlexible hoursArchdiocese of St Louis
Saint Louis, MO2 days ago- Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building...SeniorFull timeFlexible hours
Ask It Consulting Inc.
Saint Louis, MOmore than 2 months ago
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