Technical Writer III
Scientific Research
Description
- Developing, editing, and maintaining technical documentation for software applications, systems, interfaces, and supporting infrastructure
- Creating software and system documentation, including:
- System and software architecture documentation
- Software design and technical specifications
- User guides and administrator guides
- Installation, configuration, and deployment guides
- Standard operating procedures (SOPs)
- Application programming interface (API) documentation
- Release notes and change documentation
- Requirements and traceability documentation
- Test plans, test procedures, and test reports
- Operations and maintenance documentation
- Training and instructional materials
- Collaborating with developers, engineers, Scrum teams, product owners, business analysts, and subject-matter experts to gather and validate technical information
- Translating complex software and engineering concepts into documentation appropriate for both technical and non-technical audiences
- Participating in Agile ceremonies, sprint planning, backlog refinement, demonstrations, and retrospectives as appropriate
- Reviewing software requirements, user stories, acceptance criteria, architecture/design artifacts, source material, and technical specifications to identify documentation requirements
- Establishing and maintaining documentation standards, templates, style guides, and quality-control processes
- Ensuring documentation is accurate, consistent, complete, current, and compliant with applicable government and program requirements
- Tracking documentation changes using version-control and configuration-management processes
- Coordinating documentation reviews and incorporate feedback from technical teams, program management, and government stakeholders
- Supporting software releases by preparing release notes, deployment documentation, configuration information, and other required deliverables
- Working within collaborative documentation and development environments such as Confluence, SharePoint, Git, GitLab, GitHub, Jira, or similar tools.
- Maintaining documentation in accordance with applicable security, accessibility, records-management, and configuration-management requirements
- Identifying gaps, inconsistencies, and opportunities to improve existing technical documentation
- Providing status updates regarding documentation activities, risks, dependencies, and deliverables
- Bachelor's degree in technical writing, communications, English, information technology, computer science, engineering, or a related field
- equivalent professional experience may be considered in lieu of a degree
- Five or more years of professional technical writing or technical documentation experience, preferably supporting software development, information technology, engineering, or government programs
- Demonstrated experience producing technical documentation for complex software or IT systems
- Experience gathering technical information from software developers, engineers, system architects, and other subject-matter experts
- Strong understanding of the software development lifecycle and the ability to document processes across requirements, design, development, testing, deployment, and maintenance
- Demonstrated ability to analyze and communicate complex technical information clearly and accurately
- Excellent written, verbal, editing, proofreading, and organizational skills.
- Experience using Microsoft Office products, particularly Word, PowerPoint, Excel, and/or Visio
- Ability to manage multiple documentation assignments and competing priorities while meeting established deadlines
- Ability to work independently while effectively collaborating with cross-functional technical teams
- Must have Active TS/SCI clearance to start
- Experience working in Agile, Scrum, DevSecOps, or continuous-delivery software development environments
- Familiarity with software development and engineering concepts, including:
- Experience documenting APIs using tools such as OpenAPI
- Experience preparing Contract Data Requirements List (CDRL) deliverables, monthly status reports, program management reviews, executive briefings, or similar contractual reporting
- Experience developing documentation within a version-controlled environment
- Familiarity with federal cybersecurity and compliance frameworks such as RMF
- Experience supporting documentation subject to formal configuration management, quality assurance, or government acceptance processes
- Experience developing documentation for mission-critical or highly regulated systems
- Experience creating diagrams, process flows, architecture diagrams, or other technical visuals using tools such as Visio, draw.io, or similar
- Experience developing end-user training materials, quick-reference guides, and instructional content
- Relevant professional certification in technical communication, Agile/Scrum, IT, cybersecurity, or a related discipline
- No travel required for this position
Vacancy posted 4 days ago
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