Phlebotomist

Department: 60453 IL ACL Laboratories - Good Shepherd: Support Services Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: Full-time, 2nd shift position, start times vary depending on the needs in the department, with start times primarily 1230 and 1430 for an 8 hour shift. Required Holiday rotation and every other weekend coverage, including Fridays. Ideal candidate will perform well under pressure, managing multiple responsibilities and acute care patients, preferred hospital experience, including newborns, pediatric, and geriatric. In addition to phlebotomy, role includes working in outpatient and receiving areas of the lab. Will consider alternate paraprofessionals with phlebotomy experience who are eligible to become certified, such as EMT, Medical Assistants. Students graduating from an accredited phlebotomy program with hospital experience and eligible for national certification also considered. Pay Range: $19.80 - $29.70

Major Responsibilities

• Verifies positive patient identification to ensure patient safety.
• Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
• Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times.
• Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing.
• Resolves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
• Answers and screens telephone calls.
• Assists with inventory and maintains supplies and/or equipment.
• Provides assistance in support of Billing and other business functions.
• Accepts specimens from a variety of internal and external customers.
• Receives and sorts specimens.
• Packages and tracks specimens for transport.
• Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests.
• Documents appropriate information for quality assurance/improvement according to established protocol.
• Runs quality control checks.
• Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
• Performs laboratory result entry in the computer system.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Reviews various pending and management reports.
• Generates and distributes reports.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age‑specific needs, and to provide the care needed as described in the department's policies and procedures.
• Age‑specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required

None Required.

Education Required

High School Graduate.

Experience Required

No experience required.

Knowledge, Skills & Abilities Required

• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills.
• Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements and Working Conditions

Operates all equipment necessary to perform the job. Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. Must be able to sit, stand, walk and bend the majority of the workday. May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents. Will be exposed to human blood and body fluids. Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed. Must be able to handle stressful situations in a calm and professional manner.

Our Commitment to You

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access

What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it

Inspiring Professionals

With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care

We’re redefining the standard for care with world‑class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care