Area Education Specialist

Job Description

Job Description

Description

The successful Area Education Specialist will promote doctor and practice success by leading the execution of professional education plans. This role will effectively establish strong relationships with key customer stakeholders while working alongside cross-functional internal teams to deliver educational offerings within a specific region in the United States and Canada.   

• Plan and implement strategic educational offerings and programs
• Serve as the designated education contact for the region’s sales team and cross-functional teams
• Manage educational events with the field to ensure all tasks complete (e.g., events)
• Understand unique customer business goals and strategies for doctors and team members within the region you support
• Identify education needs and opportunities to facilitate education plans as it relates to specific needs/goals
• Create an educational plan with partners 
• Attend and communicate educational updates and best practices updates on regional and all hands sales calls
• Troubleshoot and identify gaps with education pathways, learnings, or offerings to create a seamless customer experience.
• Work directly with the sales team to build and maintain educational programs for the regions
• Work with cross-functional teams on course materials and execution of educational events while maintaining high-quality partner experience
• Work with Align speakers and faculty to coordinate and prepare them for educational events for the region
• Collaborate to produce learning materials and provide internal training for members of the sales team
• Manage regional education budget
• Collect key performance metrics to assess the effectiveness of education programs within supported regions. 
• Perform other duties as assigned

• Education: Bachelor’s degree
• Experience: 2+ years of professional experience
• Skills: Strong problem-solving and organizational skills
• Communication: demonstrates attentiveness and responsiveness to team members, cross-functional teams, and customers; ability to tailor messaging for different platforms
• Teamwork:  a strong preference to work as a member of a team

If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. 

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. 

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.  

Family Benefits.  Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings),  dental, and vision in accordance with those plans.  Align also offers to employees:

• Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
• Back-up Child/Elder Care and access to a caregiving concierge
• Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
• Breast Milk Delivery and Lactation Support Services
• Employee Assistance Program
• Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan

Employee benefits.  Align offers its employees:

• Short-term and long-term disability insurance in accordance with those plans.
• Basic Life Insurance and Accidental Death and Dismemberment.  Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
• Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
• 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
• Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
• Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days.  Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
• Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
• 11 Company-designated paid holidays throughout the year.
• If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave.  All parental leave must be completed within one year of the birth or placement of the child.  Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
• Non-exempt employees will receive full pay for up to 10 days of jury duty.  Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.  

To the extent applicable state or local law offers more generous benefits, Align complies with any such law.