Store Manager

Company Description Goodwill of North Georgia is a 501(c)(3) nonprofit organization dedicated to helping people gain job skills, find employment, change careers, or start businesses. The organization supports participants in overcoming barriers such as disabilities, limited job experience, poverty, and other challenges to employment. Goodwill funds its mission by selling donated clothing, books, furniture, and household items in retail stores across North Georgia. Since 1925, community donations and store operations have helped Goodwill of North Georgia create opportunities and change lives through work-focused programs. Role Description The Store Manager role at Goodwill of North Georgia is a full-time, on-site position based in Hartwell, GA. The Store Manager oversees daily store operations, including opening and closing procedures, merchandising, cash handling, and inventory management. This role leads and coaches store team members, sets performance expectations, and ensures a positive, inclusive work environment aligned with Goodwill's mission and values. The Store Manager is responsible for delivering strong customer service, maintaining a clean and organized sales floor, and implementing retail loss prevention practices. This position also monitors sales performance, supports donation intake processes, and collaborates with leadership to meet revenue and operational goals. Qualifications Customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to creating a welcoming, respectful shopping experience. Strong Communication abilities to interact effectively with team members, customers, and leadership, including clear verbal and written communication. Store Management experience in a retail environment, including staff supervision, scheduling, merchandising, and operational oversight. Knowledge of Retail Loss Prevention practices, including monitoring for shrink, enforcing policies, and promoting a culture of safety and integrity. Demonstrated leadership skills, including team development, performance coaching, and conflict resolution. Basic proficiency with point-of-sale systems, inventory tools, and Microsoft Office or similar software. Ability to work a flexible schedule, including weekends and holidays, and to perform the physical tasks associated with retail operations (standing, lifting, and moving merchandise as needed). Previous experience in nonprofit, thrift, or mission-driven retail environments is beneficial; high school diploma or equivalent preferred. #J-18808-Ljbffr Goodwill of North Georgia