Front Desk/Foot Patrol Security Officer

Join PGS USA

Since 1996, PGS USA has provided professional security services to clients throughout the United States. Our approach is built on experienced personnel, strong leadership, professionalism, accountability, customer service, and the successful integration of people, security operations, and technology.

We believe the quality of a security program begins with the quality of the people entrusted to lead and deliver it. For that reason, PGS USA seeks experienced professionals who demonstrate sound judgment, integrity, maturity, leadership, responsiveness, and a commitment to protecting the people and organizations we serve.

PGS USA is currently seeking an experienced Una rmed Security officers to oversee and support security operations for a client in Boca Raton, Fl.

This individual will serve as a primary operational point of contact for the client and PGS USA within the Boca Raton, Fl. area and must be comfortable operating in a highly responsive environment where client requirements and security needs may extend beyond normal business hours.

Key Responsibilities

Security Operations

• Provide a highly visible and professional unarmed security presence at assigned client locations.
• Protect employees, executives, visitors, guests, facilities, and client property.
• Monitor access-control points, employee entrances, visitor screening operations, restricted areas, and other security-sensitive locations.
• Conduct security patrols and facility inspections as necessary.
• Maintain a high level of situational awareness and identify potential security or operational concerns before they escalate.
• Identify staffing, performance, training, or operational deficiencies and take appropriate corrective action or escalate concerns when necessary.

Standard Operating Procedures & Training

The Unarmed Security Officer will play an active role in maintaining professional security operations.

Incident & Emergency Response

• Respond promptly and appropriately to alarms, disturbances, suspicious activity, security incidents, medical emergencies, threats, and other emergency situations.
• Respond to active-threat and active-shooter incidents in accordance with established procedures, post orders, applicable law, and training.
• Exercise sound judgment regarding de-escalation, incident escalation, detention, emergency response, and appropriate use of force.
• Coordinate with the Metropolitan Police Department and other local, state, or federal law-enforcement and emergency-response agencies when necessary.
• Assume an appropriate supervisory role during significant security incidents until relieved or the incident is transferred to the appropriate authority.
• Ensure significant incidents are promptly communicated through the appropriate PGS USA and client chain of command.
• Preserve confidentiality and sensitive information associated with incidents, investigations, personnel, executives, and client operations.

PGS USA will verify applicable licensing and credential status as part of the screening and onboarding process.

Required Qualifications

Candidates must meet the following minimum requirements:

• High school diploma, GED, or equivalent.
• Demonstrated experience managing personnel and responding to operational issues.
• Ability and willingness to respond to urgent operational calls outside of normal business hours.
• Ability and willingness to personally provide security coverage when necessary.
• Strong understanding of security operations, access control, emergency response, incident management, de-escalation, and use-of-force principles.
• Excellent written and verbal communication skills.
• Ability to prepare clear, detailed, accurate, and professional reports.
• Strong leadership, interpersonal, and customer-service skills.
• Excellent situational awareness and observational abilities.
• Ability to remain calm, maintain emotional control, and make sound decisions during high-stress or rapidly evolving situations.
• Professional appearance and demeanor.
• Physically capable of performing the essential duties of the position.
• Ability to successfully complete all required PGS USA and client screening, suitability, background, drug-screening, and onboarding requirements.

Physical Requirements

This position requires an individual who is physically capable of:

• Standing and walking for extended periods.
• Conducting interior and exterior security patrols.
• Navigating stairs and multiple areas of assigned facilities.
• Responding quickly to alarms, emergencies, disturbances, and security incidents
• Performing security officer duties and assuming an assigned post when operationally necessary.
• Performing the physical functions reasonably necessary to protect people and property within the scope of the employee's training and legal authority.

Candidates must maintain the professional appearance, judgment, maturity, emotional control, situational awareness, and physical readiness

Work Environment

The environment may involve interaction with:

• Employees and contractors
• Visitors and guests
• Vendors
• Law-enforcement personnel
• Emergency responders
• Members of the public

Why Join PGS USA?

• Opportunity to lead security operations for a high-profile national client.
• Significant operational responsibility and autonomy with a strong regional support structure.
• Direct support from Operations, Human Resources, Risk Services, and Recruitment.
• Professional and supportive work environment.
• Continued training and professional development.
• Leadership and career-advancement opportunities.
• Opportunity to work alongside experienced law-enforcement and security professionals.
• An organization committed to professionalism, integrity, accountability, preparedness, and client service.

Application Requirements

Applicants should submit:

• Current resume.
• Copy of current valid D license for the state of Florida
• Documentation demonstrating a current una rmed endorsement .

Equal Opportunity Employer

PGS USA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state law

Employment is contingent upon successful completion of all applicable licensing verification, background screening, drug screening, client requirements, and PGS USA onboarding procedures.

Friday 1am-7am 7pm-7am
Saturday 7pm-7am
Sunday 7pm-7am