Communications Officer I

Job Posting

Job Information

Department Name: Troup County Board Of Commissioners

Date Opened: 12/27/2021

Job Type: Full time

Industry: Government & Public Sector

Work Experience: 1-3 years

Salary: $17.00/Hr

City: Lagrange

State/Province: Georgia

Country: United States

Zip/Postal Code: 30241

About Us

Official employment initiative for the Georgia Army National Guard.

Job Description

Qualifications/Knowledge:

• Must possess or have the ability to readily obtain GCIC/NCIC certification
• Knowledge of emergency communication principles and practices
• Knowledge of GCIC/NCIC policies and procedures
• Knowledge of emergency dispatch procedures
• Knowledge of radio and telecommunications equipment
• Knowledge of CAD system functions and maintenance
• Skill in the use of computers and job-related software programs
• Skill in making decisions in high pressure and emergency situations
• Skill in public relations
• Skill in interpersonal relations
• Skill in oral and written communications

Requirements:

• Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls including 911 calls
• Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed
• Receives, monitors and dispatches radio traffic for specific fire, EMS and law enforcement agencies
• Inquires, retrieves and monitors data from GCIC/NCIC databases; ensures compliance with rules and regulations
• Maintains contact with emergency personnel in the field
• Responds to driver's license and vehicle information requests
• Monitors channels for other agencies
• Monitors weather conditions and provides information as necessary; dispatches severe weather alerts as appropriate
• Operates Code Red messaging system
• Participates in training exercises
• Dispatches wrecker services to accident scenes