Lodging Assistant

Residential Services Lodging Assistant

The Residential Services Lodging Assistant role is to be responsible for supporting the operations of the Club Rental program. Their duties often include assisting guests with stocking and ensuring homes are ready for check-in, following check-out processes to ensure homes are turned over up to club standards, answering inquiries about the facility and local attractions, and assisting with grocery deliveries. They may also be responsible for maintaining records of guest stays and coordinating with housekeeping and maintenance staff to ensure rooms are clean and well-maintained. Additionally, lodging assistants often help with administrative tasks, such as data entry, inventory management, and supply organization. Excellent customer service skills, attention to detail, and the ability to multitask are essential for this role.

Job Duties and Tasks

In order to provide the highest level of service to the members at Gozzer Ranch, the Residential Services Lodging Assistant will perform in the following areas:

• Rental Operation Services
• Assisting the club rental program with check-in and check-out procedures
• Addressing inquiries and ensuring a pleasant stay for renters
• Coordinating with property management and residential services staff to address any repair or maintenance issues promptly
• Ensuring the property is in excellent condition for guests
• Ensuring that cleaning schedules are adhered to and that the property is clean before and after guests' stay.
• Assist with organizing and properly stocking homes with home amenities and marketing materials
• Ensuring homes are properly stocked with rental required list items
• Organization
• Keeping lodging office area clean and tidy
• Assist with putting together bathroom amenity stocking supplies
• Controlling inventory of marketing supplies
• Ensuring all rental assigned vehicles are cleaned, maintained, and organized
• Assist with re-ordering home amenity supplies when needed
• Keeping our grocery stock to par levels, ensuring re-ordering of stocked items if needed
• Shopping/Grocery Services
• Assist in picking up grocery orders from town and delivery to property
• Place grocery order lists on behalf of our homeowners
• Delivering and staging grocery requests

It is inevitable that other duties will arise from time to time. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, technological developments, etc.).

Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.