Direct Support Professional (Caregiver)

Metrocare ServicesAre you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.Job DescriptionThe mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Serves, as part of the interdisciplinary team in identifying and addressing needs of the consumer. Provides guidance regarding life skills and practical application of all training received. Provide program support to include but not limited to assisting with maintaining compliance, problem solving, anger management, symptom support and utilizing resources and referrals.Essential Duties And ResponsibilitiesThe essential functions listed here are representative of those that must be met to successfully perform the job.Provide general supervision over CLS staff.Assist in creating and implementing training to CLS staff for day to day duties.Work with team on assessments and treatment planning.Contribute to team knowledge and understanding of each consumer.Develop meal plans and coordinate shopping for ingredients and oversee meal prep.Maintain CLS staff schedules and assign CLS teams.Assist in planning and Co-facilitate all scheduled CLS team meetings.Assist CLS staff in monitoring and assessing consumers on an on-going basis.Orient consumers in adjusting to new environments.Complete documentation within 24 hours of providing the service.Crisis intervention as needed.Report and follow up on maintenance issues with property management.Report maintenance concerns to Operations Team Lead.Advocate for consumers in agency interactions.Oversee monitoring consumers daily check-ins.Coordinate in office/community activities for consumers.Implement and monitor CLS staffs apartment and room inspections.Distribute mail and food to consumers.Complete incident reports as necessary.Performs other duties as assigned.CompetenciesThe competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal lawsAnalytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.Qualifications Education And ExperienceBachelor degree with one year experience, or High school/GED with three to five years experience in Mental Health, vocational services, human services or business.Mathematical SkillsBasic math skills required.Reasoning AbilityAbility to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.Computer SkillsUse computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).Ability to utilize Internet for resources.Certifications, Licenses, RegistrationsCurrent State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.Benefits Information And PerksMetrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:Medical/Dental/VisionPaid Time OffPaid HolidaysEmployee Assistance ProgramRetirement Plan, including employer matchingHealth Savings Account, including employer matchingProfessional Development allowance up to $2000 per yearBilingual Stipend – 6% of the base salaryMany other benefitsEqual Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please