District Support ASM
Shutterfly Career Site
Description The District Support Assistant Studio Manager assists the District Sales Manager with the operation of portrait studios in a host environment by working in studios to ensure coverage or acting in a Temp. Studio Manager/Dual Studio Manager capacity. This role follows established operational processes (e.g., training, selling, photographing), helps the studio achieve results and grow, provides remarkable customer service throughout the photographic, sales and portrait delivery experience, as well as assists with Team Member skill development.
Primary Duties and Responsibilities:
Hourly Pay Rate:17.50 This position will accept applicants on an ongoing basis until filled.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
Primary Duties and Responsibilities:
- Provide remarkable customer service throughout the photographic, sale, and delivery experience
- Partners with the Studio Manager to execute new hire training to build and maintain a high performing team
- Assists with labor management (e.g., schedule adjustments), the use of local studio marketing tactics and tools as well as support host store/mall management relationships to drive business results and growth.
- Provides feedback (e.g., COACH), and follows up with the Studio Manager, on individual Team Member performance based on observations and execution of established processes (e.g., Camera Room/photography expectations, Sales Process).
- Fulfills the duties associated with temporary assignments (e.g., Temp. Studio Manager) in a manner that meets or exceeds expectations
- Completes assigned administrative functions accurately by established deadlines
- Demonstrates concern for the safety of all customers and employees by following safety guidelines, maintaining awareness of children in the studio, and reporting all safety hazards and injuries/accidents
- Maintains photographic equipment and props for multiple studios
- Minimum 18 years of age
- High school diploma, GED, or equivalent; college degree preferred
- Demonstrated photography and sales skills
- Ability to work a varied schedule including days, nights, holidays and weekends
- Works in multiple studios (where applicable) based on business needs
- Strong communication and collaboration skills
- Strong math and analytic skills
- Ability to manage multiple priorities
Hourly Pay Rate:17.50 This position will accept applicants on an ongoing basis until filled.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
Vacancy posted 4 days ago
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