LOGISTICS CLERK

Position Title: Logistics Clerk


Reports to: Logistics Manager

Type: Non-Exempt

Position Location: Fayetteville, GA

Summary/Objective:

The Logistics Clerk helps prepare and handle shipping paperwork, track incoming and outgoing shipments, and keep logistics dashboards up to date to support projects and daily operations. This role works closely with Cool Runnings vendors, carriers, project teams, internal departments, and the Logistics Manager to make sure materials and equipment are delivered correctly, on time, and well documented-while keeping costs in check.

This role manages the preparation, verification, and organization of shipping and customs documentation to ensure accuracy, compliance, and on-time delivery. It coordinates with carriers, freight forwarders, customers, and internal teams to track shipments, resolve issues, and address discrepancies or delays. The position also supports process improvements, freight cost monitoring, and the maintenance of product and shipping records.

This position is responsible for fostering a collaborative and cooperative environment with team members and other departments to provide the highest quality service standards. A critical component of the job is to actively communicate accurate information in all aspects. The Logistics Clerk is responsible for professionally representing Cool Runnings International (CRI) and Cool Runnings North America (CRNA) through consistent, accurate, and informative communication with customers, employees, and contracted laborers.

Responsibilities:

• Prepare, review, and process shipping documents including bills of lading, commercial invoices, packing lists, and various customs documentation as needed
• Verify drop shipment contents against orders, invoices, and packing lists
• Ensure accuracy and completeness of all documentation to meet carrier and customer requirements
• Coordinate with freight forwarders, carriers, customers, and internal teams to resolve documentation issues
• Track shipments and provide documentation support to ensure on time delivery
• Maintain organized electronic and physical records of documentation in one drive project folders
• Identify and correct discrepancies, delays, or errors in shipping documents
• Assist in process improvement initiatives to increase efficiency and reduce errors
• Adhere to completion due dates and documentation cutoffs and meet milestones, and deadlines
• Assists with organizing and maintaining product information data sheets for all SKUs within Sage Intacct
• Monitor freight costs and assist with freight quote comparisons
• Assist with expediting critical or time-sensitive shipments with our forwarders or parcel providers
• Resolve basic shipping or delivery issues and escalate problems when needed
• Professionally managing phone calls, emails, and correspondence
• Foster an open, positive environment of communication and teamwork within CRI to proactively resolve issues and successfully execute responsibilities.
• Maintain consistent and effective communication with internal and external customers to ensure timely documentation, coordination, and follow-through.
• Maintain relationships through proactive, positive communication and by recognizing and delivering on company expectations.

• Demonstrate flexibility and willingness to learn new methods and skills in response to changing priorities.
• Ensure documents are accurate, up to date, and properly uploaded to the CRI online storage system.

Ambassador of Cool Runnings

• Develop and maintain a comprehensive understanding of CRI processes to support smooth transitions between all phases of project completion.
• Represent CRI professionally through ethical conduct, collaboration, and positive engagement with internal teams and external partners.
• Prioritize multiple tasks while maintaining exceptional attention to detail and a commitment to company standards.
• Assist in enhancing, developing, and implementing organizational policies and procedures to improve project efficiency and operational effectiveness.

Competencies:
• Collaborative / Team Oriented
• Personal effectiveness/credibility
• Problem solving/ Analytic
• Thoroughness / Detail Oriented
• Ethical Conduct / Integrity
• Exceptional Decision Making / Business Acumen
• Great organizational skills
• Highly motivated, driven, adaptable, and responsible
• Flexible to changes in work assignments
• Leadership / Initiative
• Proficient and professional written and verbal communication skills
• Strategic thinking and planning
• Confidentiality

Requirements:
• Experience and proficient with computer systems and data entry, including proficiency in Microsoft Excel, Word, Outlook, and Internet
• High School Diploma or equivalent
• Knowledge of the construction and refrigeration industries a plus
• Excellent written and oral communication skills
• Ability to work with minimal supervision, prioritize tasks efficiently, and manage workflow effectively in a team-oriented, collaborative environment
• Able to be persuasive, encouraging, and motivating
• Willing to work during day, and occasional evenings, and weekends
• Valid driver's license with good driving record
• Physically able to climb ladders and to lift objects up to twenty-five+ pounds

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. The employee will be required to follow any other instructions and to perform any other job-related duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Eligibility Qualifications

Must possess a valid driver's license.

Must be willing to meet domestic travel requirements.

Must be willing to submit a background check and pass drug screening.

Working Environment

The physical demands and work environment described here are representative of those that must be

met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical office environment. The noise level in the work environment is usually moderate. The employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, tools or controls, and telephone to talk and hear; reach with hands and arms; climb or balance; stop, crouch and kneel. Occasionally, the employee may have to lift and/or move objects up to 25 lbs. Vision requirements include close vision, color and peripheral vision. In performing the duties of this position, the employee is required to talk and listen. It is essential for the employee to be able to concentrate on tasks with the ability to understand and communicate information. While on jobsites, this employee must adhere to OSHA safety guidelines and protocols.

Benefits

Health Insurance

Dental / Vision Insurance

401(k)

Pension

Accrued Paid Vacation Time

Accrued Paid Sick Time

Paid Company Holidays

Working in a thriving company with great team members

Worldwide reach serving businesses around the globe

EEO Statement

Cool Runnings International, Inc. ("Employer") is an Equal Opportunity Employer. Employer does not unlawfully discriminate on the basis of race, color, sex, gender, national origin, ancestry, religion, creed, age, physical or mental disability, veteran or military status, or any other protected status.

Who We Are:

Cool Runnings International, Inc. (CRI) is a world class leader in international refrigeration installation and cold storage solutions. Headquartered in Fayetteville, Georgia, CRI is proud to provide our clients with outstanding construction and installation services. As a premier provider of climate controls, facility control systems, and HVAC system controls, CRI installs Point-of-Sale (POS) refrigeration cases, meat and produce preparation rooms and various other overstock storage areas. Motivated by internal standards of excellence and integrity, CRI exceeds expectations by completing each project on time and within budget in a team-oriented culture.