Client Advsior - at Jamaica Plain, Massachusetts

Client Advisor

Reporting to: Assistant Store Manager or Store Director

Pay Transparency: This position offers an hourly range of $27.00-$30.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.

Key Responsibilities

• Experience selling or presenting High Jewelry pieces to ultra-high-net-worth clients.
• Comfortable hosting and supporting High Jewelry events, private appointments, or trunk shows.
• Have an existing book of High Jewelry clients you have cultivated through previous roles.

Position Overview

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand's heritage.

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client's needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements

Boutique Operations

• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures, ensuring daily readiness.
• Assist with special projects, high-profile client requests, and operational needs

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling-passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills-confident, engaging, and adaptable to a diverse clientele.
• Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
• Tech-savvy, proficient in CRM software and digital clienteling tools.
• Multilingual skills are a plus for catering to an international clientele passionate about luxury craftsmanship and brand storytelling.

What We Offer

• BVLGARI offers a competitive compensation package that includes: base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

BVLGARI is an equal-opportunity employer and celebrates diversity in the workplace.

For Internal Candidates

• Contact your direct manager to discuss your career growth.
• Reach out to your HR Business Partner (HRBP) for guidance on the internal mobility process.

We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.