Network Technician

Network Technician Job Description

Basic knowledge of network devices such as switches, routers, wireless access points preferably CISCO, Riverbed

Basics knowledge/understanding of assigning switch ports to specific VLANs

Patch phone ports to switch as needed. Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

Troubleshoot and replace network switch chassis blades when required.

Adding memory/flash to an existing Non-End User Devices or Device; Patching, moving an existing switch or router;

Racking and patching any new Non-End User Devices or Device(s);

Decommissioning a single Non-End User Devices or Device, including verifying the impact of such decommissioning and/or shutting the Device down;

Installing new, or moving existing, access points for coverage expansion – No higher than usage of a 6 foot ladder; however for higher ladder parties shall mutually discuss and agree.

Conducting site surveys, including asset inventory validation;

Conduct WLAN surveys; installing, decommissioning or moving WAP;

Installing, decommissioning or moving WLC;

Installing, decommissioning or moving Smart Edge;

Installing or decommissioning Firewall;

Installing, decommissioning or modifying WAN acceleration; Installing, decommissioning or modifying the VPN Gateway;

Granting site access for the Customer's third parties.

The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided step-by-step processes. Detailed instructions and support will be provided prior to technician conducting this work.

Good to have understanding of any Data Center Infrastructure Management Application