Supported Employment Specialist

Mission At Syracuse Northeast Community Center (SNCC) we engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing. NEHDA, an affiliate of SNCC, empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses. SNCC is an equal‑opportunity employer focused on developing a diverse staff to best serve the needs of all neighbors. NEHDA staff are SNCC employees. Job Description The Supported Employment Specialist works within the Supported Employment Program to support individuals through a comprehensive career development program that includes assessment, advisement, training, development, and career mapping. Specialists are self‑starters performing community outreach, working collaboratively with the Supported Employment team to develop new participants and perform sustained case‑management engaging participants with jobs and career development. SNCC is an equal‑opportunity employer focused on developing a diverse staff best able to serve the needs of our neighbors. Benefits SNCC pays 85% of Excellus Gold individual healthcare plan. SNCC pays 100% of Excellus individual dental plan. NYS required Sick Time for 90 days (averaging 1 hour for every 30 hours worked); 150 hours PTO annually (prorated) after 90 days. SNCC contributes 4% and up to 1% match to 401(k) from date of hire, vesting after 1 year of employment. Essential Job Duties and Responsibilities Coach individuals across diverse learning styles to connect with careers. Lead training in job readiness and soft skills. Work with job search engines, produce resumes, and teach soft skills. Perform outreach to individuals and engage employers. Collaborate with the team to reach program objectives. Develop knowledge of employment trends, job search strategies, resume writing, interviewing, and soft skills. Track program data, case notes, and documents within Salesforce database. Other duties as assigned by Director of Workforce Development. Minimum Qualifications An outgoing personality and ability to interact well with others is a must. Syracuse city resident with strong community connections preferred. Excellent verbal, writing, listening, and observational skills required. Multi‑lingual, multicultural abilities preferred. Must be collaborative, able to prioritize activities, and manage time efficiently. Professional, welcoming, compassionate demeanor required. Proficiency with computer systems and ability to learn new systems required. Human Services experience preferred. Reliable transportation within the service area throughout the work day required. Certificates and Licenses Valid and clean NYS driver's license. Able to pass criminal and DMV check upon hire. Equipment, Machines and Software Used Regular use of laptop computer, copier, phone, MS Office, Canva, Salesforce, Unite Us, and other software. Working Conditions and Physical Demands Ability to travel throughout service area, occasional exposure to outside weather. Ability to work at a computer for extended periods and to attend meetings. Disclaimers This job description in no way states or implies these are the employee’s only duties. Employees will be required to follow other job‑related instructions and to perform other job‑related duties requested by their supervisor. SNCC reserves the right to revise job duties at any time at its sole discretion. All employment at the SNCC is “at will.” Employees work closely with supervisors over a 3‑month orientation ending with a performance evaluation. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Interested applicants, please send resume and cover letter to Donna Moore, Director of Workforce Development at View email address on click.appcast.io. #J-18808-Ljbffr