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Join Our Team at HOPE Coffee - Melissa Texas!

Drink Coffee. Change Lives.

Must be at least 18 years old.

Role: Barista - Part Time (minimum of 10 hrs; maximum of 36 hrs.)

Location: 2907 McKinney St. Suite 100, Melissa, Texas 75454

About Us: Our mission is to bring value and purpose through every cup, serving our community with hospitality, excellence, and intentionality. We aim to create a welcoming space where people feel cared for and valued.

The Culture: The culture of HOPE COFFEE is one of serving. We exist to serve great coffee; to serve our community; to serve our customers; to serve coffee farmers; to serve the church; to serve one another; to serve those in need; and ultimately, we exist to serve Jesus Christ.

Purpose: To provide guests with an exceptional experience by offering courteous, friendly, and efficient service in all areas, including drink crafting, food preparation, and product education. The Barista will enhance the guest experience by sharing the story of HOPE Coffee and fostering an environment that reflects our Team Values.

Team Values: What our Teams and Guests will Experience

Act Justly Work with Purpose

We pour intentionality into everything we do, seeking to honor God and people through excellent work that reflects His goodness. Each task, large or small, becomes an opportunity to serve with integrity and purpose.

Love Mercy Welcome with Generosity

We extend the heart of Christ through genuine hospitalitycreating spaces of warmth, encouragement, and belonging. Every cup, every conversation, every act of service becomes a reflection of His love.

Walk Humbly Lead with Grace

We walk alongside one another and those we serve with humility and gratitude. We listen, learn, and lead by servingtrusting God to use our efforts to build community and bring hope to others.

What You'll Do:

Provide Exceptional Guest Experiences:

• Greet and interact with guests, offering outstanding service.
• Prepare coffee, tea, and other beverages by following recipes.
• Sell and serve baked goods, food products, and store merchandise.
• Educate guests on the basics of coffee, including growing, harvesting, roasting, grinding, and brewing.
• Answer the telephone and other communications courteously, providing store information or taking orders.
• Deliver orders to customers when necessary.
• Report customer concerns or suggestions to supervisors for appropriate responses.
• Share the impact and mission of HOPE Coffee with guests.

Providing a Great Environment and Culture:

• Maintaining Cleanliness and inviting space by following procedures and completing shift responsibilities
• Clean and maintain the coffee bar and guest areas.
• Reset and clean the condiments bar periodically.
• Contribute to weekly and monthly deep cleaning tasks.
• Restock shelves with merchandise as needed.
• Ensure the back bar area is restocked for team members.
• Assist with restocking from vendor deliveries.

Engaging with Team Members:

• Follow all procedures outlined in the operational manual.
• Attend staff training sessions to advance personal skills and team cohesion.
• Offer well-thought-out ideas for improving operations.
• Complete additional duties as assigned.

Requirements and Qualifications:

• Must be 18 or older.
• Excellent communication skills with guests.
• Positive and friendly attitude with guests and team members.
• Passion for serving others and a commitment to learning about coffee.
• Ability to learn and apply new skills quickly and effectively.
• Willingness to follow procedures and continuously improve.
• Ability to lift 30 lbs., bend, and twist from the waist.
• Frequent use of hand and finger motions, handling food and hot beverages, and working with sharp objects.
• Capability to operate equipment such as espresso machines, coffee grinders, and brewing equipment.
• Ability to work in a noisy environment without distraction.
• Basic math skills for operating the point-of-sale system and providing accurate change.

Reports to: The Management Team

If you are passionate about making a difference with every cup of coffee and ready to join a team that values purpose, hospitality, and excellence, we'd love to hear from you. Apply today to be a part of our HOPE Coffee family!