Director, Analytics and Business Insights APEMEA

Director, Analytics and Business Insights APEMEA

Overview

• Identify and formulate analytics needs and opportunities for business improvement via ABI


• Design, develop and deploy new ABI capabilities working directly with business stakeholders


• Manage stakeholder relationships


• Develop and promote best practice operational procedures


• Serve as a subject matter expert on ABI matters and their role in company’s strategy


• Perform data research and analysis at both operational and strategic levels as well as insight generation


• Prepare of business insight snippets and presentations


• Perform change management around ABI capabilities


• Lead and participate in cross-functional and cross-regional projects


• Manage European analytics and business insights community and pipeline


• Support and own maintenance, update and enhancement of existing data capabilities (dashboards, ETL flows, sematic models, etc)


• Conduct data testing and data reconciliation


• Conduct data tools and capabilities research and study


• Educate various stakeholders on data tools and capabilities


• Conduct data ETL (extract, transform, load) for various projects


• Manage various communications for the team at different levels including the executive one

• Proven experience in Business Intelligence and stakeholder management in matrix organizations


• Payments industry, business roles and hybrid BI/business roles experience is a plus


• Ownership‑driven, results‑oriented, comfortable doing both strategic/design level and hands‑on tasks


• Great collaborator and a team player


• Open-minded: comfortable to challenge and be challenged, out-of-box thinker


• Agile, proactive thinker, comfortable pivoting and delivering in dynamic environments


• Comfortable and excited about complex concepts and tasks


• Able to connect high‑level concepts with detailed data


• Strong analytical, problem‑solving, and communication skills


• Independent, resilient, responsible and reliable, able to manage multiple priorities


• Attention to details and diligence


• Fluency in math and passion for numbers (knowledge of business statistics is a plus)


• Experience with analytics tools such as Power BI, SQL, Python, Alteryx, Spark, Microsoft Fabric is a plus


• Software development experience is a plus (professionally or as a hobby)


• Strong PC user, advanced in Excel (with modeling) and PowerPoint


• Fluent in English


• MA/MSc in math, physics, engineering, finance, economy, or computer science is a plus


• Sense of humor

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.