Part-Time Library Assistant II - South Cobb

Part-Time Library Assistant II

This Part-Time Library Assistant II (PTLA) position is based at South Cobb Regional Library in Mableton, but will travel to other branches in the region to cover service points as needed. In this customer service role, the PTLA will assist patrons with using online resources, computer and tech questions, reference inquiries, and circulation services. The position is scheduled for 18 hours per week, including nights and weekends, plus an additional 4 hours (1:00-5:00 p.m.) on scheduled Sundays.

The purpose of this classification is to perform routine clerical and customer service work at a circulation desk or in other technical service functions of the library.

Essential Functions

Provides customer service to library patrons and the public: greets visitors and directs to areas of library; provides assistance and information related to library services, fees, procedures, city information and directions, or other issues; researches book titles, book availability, patron records, or related information; reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues; and assists patrons with the use of various library equipment in assigned area. Returns library books and materials to appropriate shelving areas: shelves or places materials in appropriate order; reads labels to ensure materials belong to assigned branch and are arranged in proper order; and locates materials and searches for missing materials as needed. Checks library materials in and out: operates the library's automated circulation system to charge, discharge, and renew books; counts paperbacks checked out; retrieves books from book drop; inspects materials for damage and withdraws materials in need of repair from circulation; inspects for routing slips or other identification prior to shelving; routes books to other locations as appropriate; sorts and arranges materials on book carts for shelving; and separates new books for display. Performs general tasks related to library operations, which may include sorting and organizing donated paperbacks and other materials, moving book carts, maintaining general appearance of library, cleaning counters, watering plants, or running various errands. Monitors inventory levels of library supplies: initiates requests for new or replacement materials. Answers the telephone: provides information and assistance; takes and relays messages or directs calls to appropriate personnel; and returns calls as necessary. Provides computer and reference assistance to library patrons: assists patrons in finding required information; instructs patrons in use of various library systems and resources; suggests appropriate internal and external resources for queries; and conducts informal training, as needed. Performs other related duties as assigned.

Minimum Qualifications Bachelor's degree is required; supplemented by one year of experience in customer service or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Preferred Qualifications Comfortable assisting patrons with downloading e-books (electronic books) onto their computers. Enjoy assisting the public with online resources and providing other computer assistance.

Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements Some tasks require the ability to communicate orally. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. EEO Statement Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.