Network/Voice Content Engineer

Top Skills' Details1. Enterprise Networking (Routing & Switching)Strong experience with enterprise networking technologies including TCP/IP, routing, switching, VLANs, STP, OSPF, BGP, QoS, wireless networking, and network services. Ability to apply real-world networking concepts to learning content, labs, and technical demonstrations.2. Voice & Collaboration TechnologiesHands-on experience with unified communications solutions including call control, VoIP, SIP, dial plans, voice gateways, contact center technologies, video conferencing, and enterprise collaboration platforms.3. Technical Content Development & CommunicationAbility to transform complex networking and collaboration concepts into accurate, engaging courses, tutorials, demonstrations, hands-on labs, and technical presentations. Excellent written, verbal, and instructional communication skills.DescriptionOur team focuses on developing high-quality training and certification content for IT professionals. From digital learning to instructor-led courses, we deliver technical education that helps learners build valuable skills and advance their careers in networking and collaboration technologies.We are seeking a talented, passionate Content Engineer focused on Enterprise Networking and Collaboration technologies. This individual will create engaging, accurate, and technically relevant learning experiences for customers, partners, and learners worldwide.Develop engaging technical learning content, including:Digital and self-paced learning modulesInstructor-led presentations, guides, and participant materialsBlog posts, tutorials, technical articles, and documentationHands-on educational labs, exercises, and real-world scenariosTechnical demonstrations and video-based learning contentCollaborate with subject matter experts to validate technical accuracy, relevance, and instructional quality.Translate complex networking and collaboration technologies into clear, accessible language for beginner, intermediate, and advanced audiences.Design engaging and interactive lab and scenario-based learning experiences focused on enterprise routing, switching, network services, voice, and collaboration deployments.Apply adult-learning and instructional-design principles to ensure content supports defined learning objectives.Proofread and edit technical materials for accuracy, clarity, grammar, consistency, and adherence to content standards.Stay current with enterprise networking, wireless, data center, security, voice, collaboration, cloud connectivity, and emerging technologies.Create learning content covering topics such as:Enterprise Routing and SwitchingTCP/IP FundamentalsOSPF, EIGRP, and BGPVLANs, STP, EtherChannel, and High AvailabilityNetwork Services (DNS, DHCP, NAT)QoS for Voice and VideoVoIP, SIP, and Call RoutingUnified Communications and Collaboration SolutionsEnterprise Wireless NetworkingCampus, Branch, and Enterprise Network DesignServe as a technical advocate through presentations, demonstrations, videos, webinars, and other learner-facing activities.Explore responsible and effective uses of artificial intelligence in content design, development, validation, and delivery.Manage assigned content-development work independently and meet agreed-upon milestones and deadlines.Skillsrouting, switching, enterprise networking, voice, collaboration, unified communications, voip, sip, qos, tcp/ip, content development, technical trainingTop Skills DetailsRouting & SwitchingVoice & CollaborationTechnical Content DevelopmentAdditional Skills & QualificationsMinimum QualificationsFive or more years of experience with enterprise networking, voice, collaboration, or infrastructure technologies.Strong understanding of routing and switching concepts, including OSPF, BGP, VLANs, STP, EtherChannel, HSRP, and network services.Experience configuring and troubleshooting enterprise networking solutions.Hands-on experience with unified communications, VoIP, SIP, call routing, or collaboration platforms.Strong understanding of TCP/IP, QoS, voice infrastructure, and network performance optimization.Experience troubleshooting complex network and voice issues in enterprise environments.Excellent written communication, verbal communication, and presentation skills.Experience creating technical training, instructional content, demonstrations, or videos.Experience building hands-on labs and technical learning environments.Ability to work independently, collaborate effectively, and meet deadlines.Preferred QualificationsIndustry certifications such as CCNA, CCNP Enterprise, CCNP Collaboration, CCIE Enterprise Infrastructure, CCIE Collaboration, Network+, or equivalent.Experience with enterprise routing, switching, wireless, and collaboration platforms.Experience designing and building hands-on educational labs for networking and collaboration technologies.Experience presenting technical content to live or virtual audiences.Familiarity with automation, APIs, Python, or Ansible for network management.Experience developing content aligned to networking and collaboration certification programs.Experience creating technical video content, instructional labs, or learner-focused documentation.Experience LevelExpert Level (5+ years of networking, voice, collaboration, or related infrastructure experience preferred)Skillscollaboration, networking, network operations, ciscoTop Skills Detailscollaboration,networkingAdditional Skills & QualificationsMinimum QualificationsFive or more years of software development or closely related technical experience.Hands-on programming experience with one or more languages, such as Python, Go, JavaScript/Node.js, PHP, C++, or Java.Proficiency working with REST APIs and other programmatic interfaces.Understanding of software development methodologies and lifecycle practices.Experience implementing continuous integration and continuous delivery or deployment practices.Hands-on experience with automation and configuration-management tools such as Ansible, Puppet, or Terraform.Two or more years of Linux system administration experience.Five or more years of experience with version-control systems such as Git, Subversion, or Mercurial.Working knowledge of networking technologies, including TCP/IP, routing, switching, network services, and security fundamentals.Excellent written communication, verbal communication, and presentation skills.Experience creating technical training, instructional content, demonstrations, or videos.Experience with VMware technologies, including ESXi and vCenter.Ability to work independently, collaborate effectively, and meet deadlines.Preferred QualificationsExperience with Cisco hardware, software, networking platforms, or automation solutions.Current or previous Cisco certification, such as Cisco Certified DevNet Associate, DevNet Professional, DevNet Specialist, CCNA, or CCNP.Experience designing and building hands-on educational labs for automation, programmability, or networking technologies.Contributions to an open-source project or publication of technical projects through GitHub or GitLab.Experience presenting technical material on camera or creating engaging technical videos.Experience LevelExpert LevelJob Type & LocationThis is a Contract position based out of San Jose, CA.Pay and BenefitsThe pay range for this position is $45.00 - $45.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Sep 23, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006289107Profession: Network Engineer