9530 Team Member II PT

About LidsU and The COOP

Lids Sports Group brings sports fashion culture and collegiate pride together through licensed products and memorable retail experiences. LidsU extends that expertise into campus and university retail pairing enterprise retail capabilities with locally relevant assortments service and community engagement.

This position supports The COOP retail experience serving the Harvard and MIT communities including students faculty staff alumni members visitors and fans. Team members are expected to respect The COOPs heritage and brand while helping create a consistent modern and locally relevant experience across its Harvard and MIT stores.

Position Summary

Provide daily floor and operational leadership with emphasis on transaction accuracy cash office routines inventory support service task execution and Manager-on-Duty coverage. Specific focus areas may vary by store.

Principal Duties and Responsibilities

Daily Leadership

• Open or close the store and act as Manager-on-Duty when assigned.
• Direct work support breaks and coverage monitor service levels and escalate concerns appropriately.
• Coach associates on customer service transactions product knowledge and store procedures.

Operational Controls

• Support cash office deposits tender reconciliation invoices merchandise payable processes shipping receiving and records as assigned.
• Help ensure accurate application of The COOP membership benefits and any Harvard - MIT - or store-specific tenders discounts and transaction requirements.
• Support inventory counts discrepancy research loss prevention safety technology and facilities routines.

Customer & Store Support

• Maintain a visible floor presence and help customers across product categories and services.
• Support merchandising replenishment housekeeping campus events and peak-period execution.
• Maintain working knowledge of all departments to provide flexible coverage.

Required Knowledge Skills and Experience

• 2 years of retail operations cash office inventory or customer service experience preferred.
• Previous keyholder lead or supervisory experience preferred.
• Strong accuracy judgment communication and problem-solving skills.
• Comfort handling multiple tender types and retail systems.
• Flexible availability including opening closing weekend holiday and peak-period shifts .

Physical Demands and Requirements

• Ability to remain standing and move throughout the store for extended periods.
• Ability to frequently communicate with customers team members and business partners.
• Ability to operate point-of-sale inventory and other retail technology systems.
• Ability to occasionally lift and move merchandise and supplies up to 50 pounds and use ladders safely.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Employment Requirements

Candidates must possess the experience skills physical abilities and qualifications with or without reasonable accommodation to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.

Notice to Applicants

In connection with your application we collect information that identifies reasonably relates to or describes you (Personal Information). The categories of Personal Information we collect include your name email address mailing address other contact information employment history and educational history. We collect and use this information for human resources and business management purposes including identifying and evaluating candidates for employment or future contract opportunities and maintaining recruiting and hiring records. Upon a conditional job offer we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law including the Philadelphia Fair Criminal Record Screening Standards Ordinance any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense the time that has passed and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers work authorization emergency contact information criminal record information and demographic data used for analytics and compliance.

Need Accessibility Assistance

Applicants who require accessibility assistance to submit an employment application may email . A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.