Senior Technology Manager, AML Production Support

Senior Technology Manager

An exciting opportunity for an experienced Senior Technology Manager to lead a large AML Production Support organization responsible for critical financial crime and regulatory technology platforms. The successful candidate will oversee a team of approximately 20 professionals and be responsible for ensuring stability, resiliency, performance, governance, and operational excellence across AML applications supporting the business.

Lead, coach, and develop a high-performing AML Production Support team. Manage approximately 20 direct and indirect reports across application support and operations functions. Drive application stability, resiliency, availability, and incident management for mission-critical AML platforms. Partner closely with Risk Management, Compliance, Technology, Audit, and business stakeholders. Lead Incident, Problem, Change, Capacity, and Event Management processes. Build strong relationships with senior stakeholders and effectively communicate risks, issues, and remediation plans. Ensure regulatory, governance, and control requirements are consistently met. Develop strategies that improve platform performance, operational efficiency, and service reliability. Contribute to technology roadmaps and long-term operational strategy.

Location & Working Model: Charlotte, NC. Hybrid model: 4 days per week in-office and 1 day remote. Following approximately six months in the role, the schedule may transition to 3 days in-office and 2 days remote.

What's on Offer: Permanent position. Base salary of $175,000 - $220,000. Opportunity to lead a highly visible AML technology function. Significant interaction with senior technology, risk, compliance, and business leadership. Strong career progression within a globally recognized financial institution. Comprehensive benefits package and performance-based incentives.