Service Manager - Chino, CA

Company Overview We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is “SERVICE EXCELLENCE – ALWAYS”. As part of Goodyear, our Centers offer trusted tires, reliable services and tools to help lower operating costs. Compensation & Benefits The pay range for this position is $25.00 - $30.00 per hour, with base pay varying by job knowledge, skills, experience, and market location. Successful candidates may be eligible for benefits such as: Medical, dental, vision, and prescription coverage 401(k) plan Life insurance Disability insurance Tuition assistance Sick and vacation time Tire discounts General Description As a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also assist technicians in daily work routines and ensure customer satisfaction. Responsibilities Assist Center Manager in achieving sales, units, and profit budgeted objectives. Ensure proper service estimates are delivered to the customer. Quote tire prices accurately, including trade‑ins. Complete work orders, PM checklists, and other paperwork effectively and efficiently. Responsible for efficiently processing billing. Control and protect the assets of the company by maintaining awareness of inventory levels. Provide “Service Excellence, Always” to meet the service goals of the location and needs of the customer. Assist the Center Manager with hiring, training, and managing associates. Train new and existing associates. Communicate specific work assignments and responsibilities to associates. Assist the Center Manager in ensuring proper staffing levels with qualified personnel. Assist associates in technical areas as needed. Facilitate effective communication throughout the center by working closely with the Center Manager. Operate the Service Department as an accident‑free safe workplace. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting. Basic Requirements Minimum 2 years management experience Prior commercial tire experience Must be willing to work scheduled shifts including nights and weekends Must have a valid driver’s license for the type of vehicle required and be able to meet DOT driver qualification requirements Be at least 21 years of age No relocation offered for this position Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications High School or GED Relevant commercial tire service and/or management experience Candidate Criteria Strong oral and written communication ability Commitment to follow all safety procedures and work in a safe manner Must be able to work in a results‑oriented, fast‑paced environment as part of a team Must be a self‑starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions #J-18808-Ljbffr