Director OF Quality

Role Overview Director, Quality RN – Onsite in Medford, OR. This position provides strategic leadership, operational oversight, and programmatic direction for Oregon Region Quality Management & Medical Staff Services (ORQMMSS) in alignment with the Providence St. Joseph Health Integrated Strategic and Financial Plan. Reporting directly to the Executive, Oregon Region Quality and Medical Staff Services, the Director partners with system, enterprise, and regional leaders to align efforts and drive sustained performance across all ORQMMSS domains. Key Responsibilities Manage multiple responsibilities and rapidly shifting priorities in a dynamic, matrixed environment. Collaborate with Oregon Region executives and ORQMMSS leaders to establish strategic objectives and promote a unified vision and culture. Support development and execution of priorities identified by Providence Health & Services, the Oregon Quality Council, and individual ministries. Assist in the development and implementation of the Clinical Performance Improvement Plan for the Oregon Region. Serve as a member of the ORQMMSS leadership team and liaison to ministry executives, Chief Nursing Officers, and Directors of Quality Management & Medical Staff Services. Lead and remain accountable for the performance of the Oregon Region quality team, including Clinical Project Managers and other direct reports. Ensure quality and medical staff services functions maintain continual readiness and compliance with regulatory standards. Plan, direct, and oversee quality, patient safety, risk management, and performance‑improvement programs while minimizing variation and optimizing resources. Advance continuous quality improvement using LEAN, Change Acceleration, and multidisciplinary team approaches. Lead and manage clinical project portfolios, setting expectations, tracking progress, and identifying opportunities for improvement. Develop and implement mentoring and leadership‑development programs supporting succession planning. Identify and address education and training needs for quality and medical staff services leaders and teams. Coordinate with regional directors of accreditation, clinical analytics, patient safety/risk management, and utilization management/clinical documentation improvement. Manage and oversee the portfolio of quality and performance initiatives and communicate progress to executive leadership. Maintain expertise in emerging healthcare trends and serve as a consultant to leaders accountable for quality improvement. Build and sustain a collaborative clinical network to align quality‑improvement efforts across the Oregon Region. Promote high‑reliability behaviors and patient‑safety principles. Partner with Clinical Project Managers to maintain compliance, quality, and reliability across the region and its ministries. Education & Licensure Bachelor’s Degree in Nursing. Master’s Degree in Nursing, Public Health, Business, or Healthcare Administration, or enrollment in a Master’s program. Oregon Registered Nurse License (required upon hire). Completion of required background check per Providence policy. Leadership & Experience 7+ years of nursing experience, including 5+ years in an acute‑care setting. 5+ years of progressive leadership and management experience. Demonstrated experience managing professional staff who work independently on complex initiatives. Recent experience with CMS, The Joint Commission, state and federal surveys, and principles of high reliability. In‑depth clinical expertise in care delivery, patient safety, quality, and reliability. Professional & Leadership Capabilities Expert knowledge of CMS, TJC, and state/federal healthcare regulations. Strong strategic thinking, planning, and business acumen, including finance and risk management. Ability to lead large‑scale, strategic initiatives with significant organizational impact. Excellent analytical, problem‑solving, and decision‑making skills. Proven strength in collaboration, facilitation, conflict resolution, and change leadership. Exceptional oral and written communication skills across diverse audiences. Strong organizational skills, prioritization, and time management. Commitment to teamwork, service excellence, and professional integrity. Ability to lead with credibility, empathy, and calm in high‑pressure environments. Knowledge of healthcare reform, reimbursement models, and evolving care delivery trends. Benefits & Compensation Pay Range: $70.99 - $112.08 per hour. Additional compensation may be available including shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities. Retirement 401(k) Savings Plan with employer matching. Health care benefits – medical, dental, vision. Life and disability insurance. Paid parental leave, vacation, holidays, and health‑issue time off. Voluntary benefits and well‑being resources. Why Join Us? Lead quality at scale: Influence patient safety, reliability, and outcomes across the Oregon Region. Partner clinically: Work directly with physicians, nurses, and executive leaders. Drive transformation: Advance high‑reliability and performance‑improvement initiatives. Develop leaders: Mentor and grow the next generation of quality nursing leaders. Serve a mission that matters: Advance compassionate, high‑quality care across communities. Providence is proud to be an Equal Opportunity Employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We value diversity and are dedicated to shaping an inclusive workforce. #J-18808-Ljbffr