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Senior Incident & Problem Manager IT Service Excellence

Inspire Inc

Inspire Brands is seeking a Senior Incident & Problem Management Analyst to harmonize Incident, Major Incident, and Problem Management across Shared Services. You will serve as Incident Commander for critical incidents, coordinating with cross-functional teams and executives to ensure rapid restoration and clear business communications. The role also drives RCA, corrective actions, and long-term improvements, leveraging ITIL practices to reduce outages and improve service stability across MDBP, #J-18808-Ljbffr

Vacancy posted 3 days ago
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