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Remote Seasonal Lead Customer Service

H&R Block

New York, NY
  • Remote job

H&R Block in Missouri is seeking a Seasonal Lead Customer Service Associate to support daily operations, resolve escalated client issues, and oversee onboarding for new staff. You will coordinate with Field Sourcing Logistics, IT, and vendors to improve service quality and address system challenges. You will supervise teams, manage queues, and input client data into tracking systems while collaborating with cross‑functional partners to implement best practices and drive customer satisfaction. #J-18808-Ljbffr H&R Block

Vacancy posted 4 days ago
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