Teller

Job Description

Job Description

Join Our Team as a Teller
Rapid City, Box Elder and/or EAFB | Full-Time (40 hours/week)

Looking for a stable, meaningful job where people actually care about each other—and you? You might be just who we need.

Sentinel Federal Credit Union is hiring a friendly, dependable Teller to join our team. As a Teller, you'll be one of the first people our members interact with, helping them with everyday financial transactions while providing exceptional service and building lasting relationships.

Whether you're looking to start a career in financial services or bring previous customer service or cash-handling experience, this role offers the opportunity to learn, grow, and make a difference in the lives of our members every day.

This position provides an excellent entry point into the financial industry and offers opportunities to learn about lending, operations, member services, and other areas of the Credit Union while working for an organization that values teamwork, stability, and promotion from within.

Pay Range

• $17.55–$18.00/hour for candidates without teller experience (we will fully train the right person!)

• Up to $19.50+/hour for candidates with direct teller experience

• $2.00/hour shift differential for Saturday shifts

• Standard referral bonus eligibility

• Pay range may be negotiable for highly qualified candidates

At Sentinel, our core values are what guide how we work, support one another, and serve our members. As an organization, we are Sentinel STRONG , and in this role, you will help promote those values every day.

Serve by providing friendly, accurate, and efficient service that helps members confidently manage their financial needs.

Trust by handling transactions with care, maintaining confidentiality, and following through on commitments to members and coworkers.

Respect by treating every member and employee with professionalism, patience, and a positive attitude, regardless of the situation.

Ownership by taking responsibility for accuracy, balancing your work, and proactively addressing member questions and concerns.

Nimble by adapting to changing member needs, learning new systems and procedures, and finding solutions in a fast-paced environment.

Guardianship by protecting member information, following security procedures, maintaining compliance, and safeguarding the Credit Union's assets and reputation.

Why You’ll Love Working at Sentinel

We invest in our people—because when our employees thrive, our members do too.

Benefits That Actually Matter

• Medical, Dental & Vision Insurance
• Dependent Care & Medical Flex Spending Accounts
• Life Insurance & Long-Term Disability
• Employee Assistance Program (EAP)

Time Off & Perks

• 3 weeks of paid time off per year
• Paid holidays & personal days
• Paid volunteer hours
• Inclement weather pay

Growth & Development

• Paid professional development and networking opportunities
• Mentorship program
• Professional book reimbursement
• Strong commitment to internal promotion and career growth

What You’ll Do

• Process member transactions accurately, including deposits, withdrawals, loan payments, transfers, and cash advances

• Balance and maintain your cash drawer in accordance with Credit Union policies and procedures

• Assist members with account maintenance requests and updates

• Answer member questions in person and over the phone while providing exceptional service

• Identify opportunities to recommend additional Credit Union products and services that may benefit members

• Process wires, ACH paperwork, money orders, cashier's checks, and other financial transactions

• Monitor transactions for accuracy, security, and compliance with applicable regulations

• Support branch operations by participating in audits, dual-control functions, and operational procedures

• Build positive relationships with members while creating a welcoming and professional experience

• Participate in training, meetings, and ongoing professional development opportunities

Who You Are

• At least 18 years old with a valid driver's license preferred

• High School Diploma, GED, or equivalent required

• Previous customer service experience preferred

• Previous cash handling experience preferred

• Friendly, dependable, and detail-oriented

• Comfortable working in a fast-paced environment while maintaining accuracy

• Strong communication and relationship-building skills

• Able to maintain confidentiality and handle sensitive information appropriately

• Comfortable learning new systems, procedures, and financial products

• Able to sit, stand, and occasionally lift up to 50 pounds as needed

What We’re Really Looking For

You’re someone who:

• Enjoys helping people and creating positive experiences

• Communicates clearly and professionally

• Takes pride in accuracy and attention to detail

• Stays calm and positive during busy periods

• Builds trust through consistency and accountability

• Works well as part of a team while taking ownership of your responsibilities

• Is eager to learn, grow, and explore career opportunities within the Credit Union

How to Apply

Ready to take the next step?

Email your resume to View email address on ziprecruiter.com or apply directly through our careers page.

We’re excited to meet you!