Control Room Operator
Vallum Associates
Job Overview
We are looking for an Operations Specialist to support the remote monitoring and operational performance of our solar energy portfolio. The ideal candidate will have experience in solar O&M, DAS/SCADA monitoring, or control room operations, with the ability to identify equipment issues, troubleshoot alarms, and coordinate field support.
Key Responsibilities
- Monitor solar PV and battery storage assets remotely using DAS/SCADA platforms.
- Identify and monitor inverter faults, tracker issues, communication failures, alarms, and underperformance.
- Perform initial troubleshooting and determine whether issues require field technician support.
- Coordinate with field operations teams and third-party O&M providers to resolve equipment issues.
- Maintain incident tickets, shift logs, and documentation of faults and resolutions.
- Monitor solar fleet performance, equipment availability, and response times.
- Help develop monitoring procedures, troubleshooting guidelines, and escalation processes.
- Support the development and growth of the company's Remote Operations Center (ROC).
Requirements
- 3–4 years of experience in solar O&M, ROC, NOC, control room, or DAS/SCADA monitoring.
- Good understanding of solar PV systems, including inverters, trackers, meters, and monitoring systems.
- Experience with alarm monitoring, troubleshooting, and incident management.
- Familiarity with platforms such as AlsoEnergy PowerTrack, 3E SynaptiQ, or similar systems.
- Strong communication, documentation, and problem-solving skills.
- Ability to work independently and manage multiple monitoring platforms.
- Willingness to work extended business hours, provide after-hours on-call support, and transition to rotating shifts.
Preferred Qualifications
- NABCEP PV Associate certification.
- Experience with Drive O&M or other CMMS/ticketing systems.
- Knowledge of solar PPA availability requirements and outage management.
Role Objective
Help establish and strengthen the company's Remote Operations function by ensuring effective solar fleet monitoring, timely issue resolution, and reliable operational performance.
Vacancy posted 2 days ago
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