Dining Room Manager: Lead Guest Experience & Team

Lead the Heart of Our Guest Experience For over 100 years, the dining room has been one of the gathering places that makes Fair Hills Resort special. Families reconnect over meals, friendships are made around the table, and traditions continue year after year. We're looking for a positive, energetic Dining Room Manager to lead our front-of-house team and create exceptional dining experiences for our guests. This is a leadership position that combines staff management, guest relations, and daily restaurant operations. Responsibilities Team Leadership Recruit, train, and mentor seasonal waiter/waitress staff Create staff schedules Assign daily dining room responsibilities Lead and support the dining room team during meal service Foster a positive, team-oriented work environment Dining Room Operations Create guest table assignments for the duration of their stay Ensure efficient and welcoming meal service Monitor guest satisfaction and address concerns promptly Maintain high standards of hospitality, cleanliness, and organization Coordinate with the kitchen and other departments to ensure smooth operations Guest Experience Build relationships with returning guests Learn guest names and preferences Help create the welcoming, family atmosphere that Fair Hills is known for Handle guest questions and resolve concerns with professionalism Qualifications Restaurant or hospitality management experience is preferred but not required. Leadership ability, organization, and a passion for guest service are most important. The ideal candidate is: A positive leader Organized and dependable Excellent with people Flexible and adaptable A strong communicator A team player Calm under pressure Guest-focused with a passion for hospitality Schedule Off-Season (October through Mid-May) Monday–Friday Five-day work week Resort Season (Mid-May through End of September) Six-day work week Weekend and holiday availability required Why Fair Hills? Fair Hills is home to 109 unique cabins and welcomes thousands of guests each season. Meals are where stories are shared, traditions continue, and lasting memories are made. As Dining Room Manager, you'll lead the team that helps make those moments happen every day. Location: Fair Hills Resort 24270 County Highway 20 Detroit Lakes, MN 56501 On Beautiful Pelican Lake Compensation: Competitive salary based on experience, ranging from $50,000 - $60,000 per year. Benefits include health insurance, 401K, cell phone reimbursement and PTO. To Apply: Send your resume and cover letter to Tanner at View email address on click.appcast.io . Fair Hills Resort is a family vacation destination and special events venue. Owned and operated by the Kaldahl family since 1926, our beautiful lakeside resort and its accompanying properties offer a unique environment for events and vacations. Open seasonally from May through the end of September, Fair Hills hosts over 50 events each year and 10 weeks of all-inclusive family vacations. Fair Hills offers opportunities to gain experience in a variety of divisions across multiple industries, mainly pertaining to Hospitality, Business and Golf. Fair Hills has a rich history and tradition rooted in music. One of the most well known events at the resort is the Hootenanny show on Tuesday nights. Performed by our very own staff, the Hootenanny is a favorite to all to be involved in or watch! We encourage all our staff to be involved in the Hootenanny as it is the longest running musical in the upper midwest and an integral way to bond with your fellow staff! Whether you are musically inclined or not, the Hootenanny is for everyone. Fair Hills also offers other talent outlets; Staff vs. Guest volleyball, Staff Talent Show, Karaoke, Yoga & Fitness Classes, etc. We love to showcase the talents and skills of the team! #J-18808-Ljbffr Workstream