AI-Powered Contact Center Manager: Scale Intake & CX
Lawyers for Justice
Lawyers for Justice, PC in Glendale seeks a Contact Center Manager to lead the intake team and ensure a superior client experience. You will optimize workflows, coach a large staff, and drive outbound strategies to improve conversions. Reporting to Operations, you will implement best practices, use AI-driven tools, and collaborate with marketing to align lead referrals while managing high-volume, fast-paced operations. Experience scaling contact centers is a plus. #J-18808-Ljbffr
Vacancy posted 17 hours ago
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