Senior IT Systems Administrator

Parraid, a products company, is wholly devoted to design, engineering, sales, and support of telemetry data systems and tactically oriented mission‑critical communications solutions. We are headquartered in Hollywood, MD, with a great team, well‑established product lines, and a growing client base. We are seeking a Senior IT Systems Administrator to join the Product Engineering Team and provide user support while maintaining and improving Parraid’s corporate IT systems and infrastructure. Responsibilities Assist in network design and implementation. Create and deploy secure network technologies (LAN, WAN, VPN) and install hardware (routers, switches, firewalls). Provide network support with a variety of operating systems, monitoring both the LAN/WAN networks for threats or errors. Experience with cloud networking (AWS/Azure). Maintain network connectivity of all computer workstations. Provide network support to local and remote users. Maintain IT documentation, SOPs, and ticket workflows to ensure consistent support for local and remote users. Manage M365/Entra ID and Intune administration for identity, access, device compliance, and application deployment. Maintain and manage servers, associated hardware, applications, services, and settings. Develop and monitor policies for the use of network resources, employing the latest technologies. Implement and manage disaster response, recovery, and back‑ups. Evaluate and recommend security improvements and system upgrades in alignment with CMMC requirements. Monitor network to ensure optimal performance. Provision and manage user accounts, access permissions, and group memberships, ensuring appropriate access to the intranet and required corporate IT systems. Create technical support documentation for systems and applications. Update virus protection software to keep data and communications protected. Provide level 3 support to resolve software and hardware configuration issues for users on‑demand or from inspection of the systems. Skills Proficiency with Microsoft 365 product management. Deep knowledge of networking protocols, routing, switching, and VPNs. Experience with Microsoft Intune endpoint management: device compliance, configuration profiles, BitLocker/key escrow, application deployment, remote wipe actions. Familiarity with CUI support operations: access provisioning, permission reviews, approved transfer paths, basic evidence collection for audits. Experience with vulnerability and patch management on workstations and key infrastructure assets. Fundamental knowledge of networking concepts, enterprise services, and common TCP/IP protocols. Proven network architecture, engineering, operations, and performance analysis skills. Knowledge of computing infrastructures, and understanding of various types of hardware. Proven understanding of client / server technology along with familiarity with server management. Excellent critical thinking and problem‑solving ability combined with hands‑on technical troubleshooting capabilities. Ability to work independently under minimal supervision. Solid attention to detail and excellent communication skills. Ability to manage projects to completion. Adeptness to follow standard operating procedures with multiple tasks. Desired Experience At least 10 years’ experience in a systems or network administration role. CompTIA Network+ / Security+ certifications. Previous experience with Microsoft Windows Server 2019/2022 preferred. Previous experience with Cisco switches and routers preferred. Previous experience with Amazon Web Services (AWS) and Amazon WorkSpaces (AWS) preferred. MCSE or related certification a plus. CISSP, CCNA, CCNP, CCIE, or related certification a plus. Job Location Parraid Headquarters is in Hollywood, Maryland, United States. Job Type Full-Time/Regular Years of Experience 10+ Years; professional Senior IT Systems Administrator Minimum Level of Education Bachelor’s degree in computer science, Computer Engineering, Information Systems, or a related field; or equivalent information technology training in a military or civilian technical school. Minimal Travel Required US Citizenship Required in order to obtain Security Clearance Clearance level not required immediately but must be able to qualify. Salary Range $115,000 - $125,000 Employee Benefits Employer shared medical, dental and vision insurance Numerous voluntary benefits to choose from 401(k) Plan Paid Leave Eleven (11) paid holidays Awesome and rewarding culture We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Applicants with disabilities may contact Human Resources to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request accommodation at any time. Please contact us at View phone number on click.appcast.io. #J-18808-Ljbffr