Medical Assistant

Medical Assistant Opportunity

Are you searching for a meaningful career with competitive pay and exceptional benefits? If so, Northwest Michigan Health Services, Inc. is the place for you!

For more than 50 years, NMHSI—a nonprofit community health center—has been committed to improving the health and wellness of communities across Northwest Michigan. We are seeking a compassionate and motivated Medical Assistant with a minimum of one year of experience to join our Clinical team in Traverse City.

About the Role

The Medical Assistant (MA) plays a vital role in supporting Providers and clinical staff in delivering high-quality, patient-centered primary care in an ambulatory setting. This position assists with patient intake and screening, clinical procedures, immunizations, lab work, documentation, and care coordination while ensuring compliance with established policies and OSHA standards.

Key Responsibilities

• Prepare patients for examinations and assist Providers during visits
• Perform initial patient screenings, including vital signs and health history documentation
• Administer immunizations and perform venipuncture per protocol and Provider order
• Maintain accurate patient records using electronic health systems
• Clean and prepare exam rooms in accordance with OSHA and infection control standards
• Wash, package, and sterilize instruments; dispose of contaminated supplies properly
• Order and restock clinical supplies
• Process prescription refill requests and support prescription assistance programs
• Schedule diagnostic testing and obtain prior authorizations as needed
• Support quality improvement initiatives and promote NMHSI's mission
• Assist with training new staff and mentoring MA students, as assigned

Qualifications

Minimum of one year of experience preferred

Intermediate computer skills and experience with electronic health records

Bilingual in English/Spanish preferred

Strong communication skills, critical thinking ability, and commitment to team-based care

Why Join NMHSI?

As a team member with NMHSI, you become eligible for an outstanding benefits package 30 days after employment, including:

Health & Insurance Benefits

• Medical benefits through BCBS of Michigan or BCN
• Health Savings Account (HSA) with employer contribution
• Employer-sponsored group term life insurance
• Employer-sponsored short-term and long-term disability insurance
• Employee Assistance Program (available immediately)
• Voluntary life insurance options

Paid Time & Work–Life Balance

• 11 paid holidays
• Generous Paid Time Off (PTO)

Retirement Benefits

• 401(k) with Roth option and employer match

Join Our Mission-Driven Team

If you are seeking a rewarding role where your work strengthens community health and supports a dedicated nonprofit mission, we encourage you to apply.

Northwest Michigan Health Services, Inc. is an equal opportunity employer.