Activities Assistant

Activities AssistantThe Activities Assistant supports the overall department. The assistant loads, transports, and unloads residents safely for personal errands, medical appointments and activity outings in accordance with all laws, regulations and Century Park standards. Additionally, the assistant supports the department with implementing quality activities for residents as requested. Reports to the Lifestyles Services Director.Working ConditionsAttends and participates in continuing education programs. Works in vehicle, transporting residents, as well as in department and throughout community. May be assigned to other appropriate positions as necessary. Subject to frequent interruptions. Involved with residents, associates, visitors, government agencies/personnel, etc. under all conditions and circumstances. Subject to hostile and emotionally upset residents, family members, etc. Works beyond normal working hours, on weekends and holidays, and in other positions temporary as necessary. Subject to falls, burns from equipment, odors, etc. throughout the workday. Possible exposure to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses.Education and ExperienceMust be high school graduate or equivalent. A valid commercial drivers' license (CDL) with P endorsement in current state with satisfactory driving record is preferred. Prior experience with seniors preferred.Specific RequirementsMust complete pre-inspections before use of vehicle. Must be able to transport residents to and from appointments and activities and assist the Director with activities. Must be able to make independent decisions when circumstances warrant such action. Must demonstrate excellent customer service and hospitality. Must demonstrate trustworthiness and dependability. Must perform proficiently in all competency areas including but not limited to: transportation responsibilities, resident rights, and safety and sanitation. Maintains confidentiality of all proprietary and/or confidential information. Must understand and follow company policies, including harassment and compliance procedures. Must be able to receive and resolve complaints graciously. Must always be in proper attire and well-groomed. Displays integrity and professionalism by adhering to Century Parks' Code of Ethics and completes all required compliance training.Primary Job ResponsibilitiesBelow is a description of basic job duties though other related duties may become necessary as directed by supervisor.Delivers transportation services in a pleasant manner for the residents' enjoymentTransports residents safely and timely to planned community activities and personal appointmentsAssists residents with boarding and de-boarding vehicle – especially those with special needsDemonstrates safe driving techniques to protect our residentsTracks mileage in vehicle logAssists Lifestyle Services Director in implementing quality activity programs including weekends and eveningsAssists residents directly in Lifestyle ServicesAssists with planning monthly Lifestyle Services calendarCommunicates monthly calendar of Lifestyle Services to residents and staffAssists volunteers to help with Lifestyle ServicesWelcomes and assists new residents with adjustment to communityEncourages Lifestyle Services geared toward residents' abilities and interests – involves residents and familiesEncourages social involvement through outings and events: shopping, sightseeing, scenic, parks, dining out, sports events, drama/theater, etc.Encourages intellectual and educational development thorough literature, lectures, movies and cultural eventsEncourages entertainment and personal development through hobbies, music and craftsEncourages wellness and healthy lifestyle through exercise programsEncourages spiritual fulfillment through religious-based activitiesObserves resident's attendance, mood, behavior, involvement and notifies Lifestyle Services Director of concernsMaintains receipts for vehicle expensesWrites-up charge slips for billable transportation provided to residentsResponds proactively to prevent resident injuries during transportingCompletes routine maintenance for safe operation of vehicle (i.e., fluid levels, oil changes, checking tires)Represents the community in professional manner during outings and/or appointmentsWorks cooperatively with other departments (i.e., Sales, Lifestyle Services) to plan and execute special eventsComplies with all Department of Transportation (DOT) standards as required for drivers of vehicles over 10,001 lbs and transporting residents including CDL licenseEssential FunctionsMust be able to safely load, transport and unload residentsMust exhibit excellent customer service and a positive attitude towards residentsMust be able to read, write, speak, and understand the English languageMust practice regular and predictable attendance including punctuality for shiftsMust be able to communicate and function in an interdisciplinary teamMust follow company policies including harassment, code of ethics, complaint procedures, safety, sanitation, confidentiality, dress code, open door, and resident rightsMust ensure compliance with regulatory standardsMust be able to assist in the evacuation of residents and support residents in times of crisis (i.e. natural disasters, etc.)Must be able to concentrate and use reasoning skills and good judgment.Must be able to communicate and function in an interdisciplinary teamMust be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hoursMust be able to lift 35 lbs floor to waist, lift 35 lbs waist to shoulder, lift and carry 35 lbs, and push/pull 35 lbsCore Character TraitsCommunicate with Dignity and RespectPromote Excellence through Transparency, Honesty and AccountabilityCreate a Welcoming Environment for all through Diversity and InclusionDemonstrate Good Citizenship through Fairness, Caring, and Cooperation