Veterinary Client Service Representative

Veterinary Client Service Representative

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel together. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Process invoices payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient's immunizations and tests
• Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications:

• High school diploma
• Weekend availability as needed
• Must be able to lift 30-50 pounds

Benefits:

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development

About Belton Small Animal Clinic:

Belton Small Animal Clinic, located about an hour north of Austin, TX, is a full-service veterinary practice with state-of-the-art surgical suites and multi-faceted medical and dental capabilities. We have an engaged and devoted leadership team dedicated to growth and development. We have a client-centered and progressive medicine culture. We provide canine, feline, and senior pet wellness services, as well as soft-tissue surgery, laser therapy, spay/neuter, pain management, dermatology, allergy treatment, daytime ER care, and end-of-life care to the growing community of Belton, TX. A paradise for nature lovers, Belton is known for its enticing natural wonders that offer endless opportunities for exploration and outdoor fun! Let's not forget the emerging culinary scene and rich history throughout the area that is sure to offer something for everyone. Be one of those "I love my job" people at Belton Small Animal Clinic. We strive to make Belton Small Animal Clinic so much more than an animal hospital; with modern equipment and a very experienced and highly leveraged technician team, we take every step to give pets the best possible care and the first step is our wonderful staff. Belton Small Animal Clinic is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.

Equal Opportunity Employer Policy:

Belton Small Animal Clinic is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.