Field Training Manager

Field Training Manager

Steak 'n Shake | Franchisee

Steak 'n Shake is seeking a high-impact Field Training Manager (FTM) to elevate performance across franchisee restaurants. Reporting to the VP of Training and collaborating with multi-unit field leadership, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets. This role is a visible, performance-focused position that directly influences operational results and builds the future bench of Steak 'n Shake leadership.

Key Responsibilities

• Lead market-based training execution
• Coach & develop restaurant leadership
• Facilitate instructor-led training
• Manage training restaurant certification standards
• Support new restaurant openings

Required Qualifications

• 5–7 years of progressive restaurant operations experience required.
• Minimum 2 years of multi-unit training leadership experience required.
• Proven experience leading restaurant training initiatives, coaching managers, and driving measurable operational improvements.
• Demonstrated ability to assess performance, analyze data, and implement structured improvement plans.
• Strong facilitation and presentation skills with experience teaching or leading structured training programs.
• Ability to travel within assigned domestic markets (estimated 50–70% travel depending on market needs).

Preferred Qualifications

• 8+ years of restaurant operations experience in a multi-unit or franchise environment.
• Prior experience in franchise systems
• Experience facilitating formal leadership development or corporate training programs.
• Experience supporting new restaurant openings and certification processes.
• Bilingual capabilities (Spanish preferred).

At Steak 'n Shake, we are building a high-performance franchise system grounded in operational excellence, leadership development, and disciplined standards. The Field Training Manager plays a critical role in shaping the future of our franchisee model and strengthening restaurant leadership across markets.

This position serves as a direct bench for Franchise Business Advisor and other operations or training leadership roles — offering strong career growth for ambitious leaders ready to make an impact.