Field Training Manager

Steak 'n Shake

Field Training Manager

Steak 'n Shake | Franchisee

Steak 'n Shake is seeking a high-impact Field Training Manager (FTM) to elevate performance across franchisee restaurants. Reporting to the VP of Training and collaborating with multi-unit field leadership, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets. This role is a visible, performance-focused position that directly influences operational results and builds the future bench of Steak 'n Shake leadership.

Key Responsibilities

Lead market-based training execution
Coach & develop restaurant leadership
Facilitate instructor-led training
Manage training restaurant certification standards
Support new restaurant openings

Required Qualifications

5–7 years of progressive restaurant operations experience required.
Minimum 2 years of multi-unit training leadership experience required.
Proven experience leading restaurant training initiatives, coaching managers, and driving measurable operational improvements.
Demonstrated ability to assess performance, analyze data, and implement structured improvement plans.
Strong facilitation and presentation skills with experience teaching or leading structured training programs.
Ability to travel within assigned domestic markets (estimated 50–70% travel depending on market needs).

Preferred Qualifications

8+ years of restaurant operations experience in a multi-unit or franchise environment.
Prior experience in franchise systems
Experience facilitating formal leadership development or corporate training programs.
Experience supporting new restaurant openings and certification processes.
Bilingual capabilities (Spanish preferred).

At Steak 'n Shake, we are building a high-performance franchise system grounded in operational excellence, leadership development, and disciplined standards. The Field Training Manager plays a critical role in shaping the future of our franchisee model and strengthening restaurant leadership across markets.

This position serves as a direct bench for Franchise Business Advisor and other operations or training leadership roles — offering strong career growth for ambitious leaders ready to make an impact.

Apply

Vacancy posted 2 days ago

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