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VOC Analyst: Customer Insight & Experience Lead

Covered California

Covered California is seeking an Associate Governmental Program Analyst to lead analytical efforts on consumer feedback, surveys, and related programs within the Service Center. You will work under supervision to synthesize insights from post-interaction surveys and multiple data sources, driving improvement in policy, processes, and training. The role requires strong communication with stakeholders, collaboration across teams, and the ability to translate complex data into actionable #J-18808-Ljbffr Covered California

Vacancy posted 4 days ago
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