Regional Maintenance Manager

ROLE: Regional Maintenance Manager

REPORTS TO: Senior Director of Maintenance Operations

LOCATION: Houston Region

THE OPPORTUNITY

The Regional Maintenance Manager oversees maintenance operations across multiple communities, ensuring efficient service delivery and asset preservation. This role leads Maintenance Managers, drives strategic initiatives like the Neighborhood Program, and ensures budget adherence. As a key operational leader, the RMM optimizes maintenance performance to support resident satisfaction and property success.

KEY JOB RESPONSIBILITIES

• Lead and develop Maintenance Operations teams, ensuring high-quality service delivery as part of the Customer Dedicated Service Provider model.
• Directly oversee Maintenance Managers providing coaching, leadership, and performance management to drive excellence in property maintenance.
• Implement and support the Neighborhood Services Program, strategically allocating maintenance resources across multiple communities for efficiency.
• Collaborate on budget creation and expense management to maximize profitability and ensure fiscal responsibility.
• Establish and enforce maintenance service standards, vendor relationships, and compliance with safety and regulatory requirements.
• Collaborate with Regional Managers to ensure maintenance operations align with overall property performance and resident satisfaction goals.
• Support the team with other duties as needed to maintain resident satisfaction and property standards.

CANDIDATE PROFILE

• Minimum of three years of proven success in multifamily maintenance with multisite leadership responsibilities.
• HVAC & CPO certification preferred
• Intermediate skills in carpentry, waterproofing, roofing, gutters, asphalt repairs, and general building maintenance.
• Intermediate skills in electrical and plumbing
• Knowledge of OSHA regulations and safety protocols.
• Proven track record of superior customer experience
• Advanced computer skills (Microsoft Word/Excel/Outlook)
• Excellent leadership, communication, and organizational skills
• Lifting/carrying (supplies, equipment, etc.):
• Over 75 lbs. Rare need
• 25 – 75 lbs. Occasional need
• 1 – 25 lbs. Constant need

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com. Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.