Sr. IT Systems Analyst

Sr. IT Systems Analyst

Lawrenceville, Georgia

Onsite

Contract

$25/hr - $33/hr

IT Systems Analyst III (End User Services) | Long-term Contract | Onsite

Our client is seeking an IT Systems Analyst III to support End User Services within a large enterprise environment in Lawrenceville, GA. This is a hands-on desktop support role focused on troubleshooting hardware/software issues, supporting end-users, and maintaining system performance across a Microsoft-based environment.

This is a great opportunity for someone who enjoys being the go-to technical resource and solving real-time issues that impact day-to-day operations. The team is looking for someone who can operate independently, communicate effectively with users, and contribute to a stable, high-functioning IT environment. You'll gain exposure to enterprise-scale systems, work across teams, and play a key role in keeping operations running smoothly.

Contract Duration: Ongoing

Required Skills & Experience

• Associate's degree in IT, Computer Science, or related field (or equivalent experience)
• Strong experience providing technical support in a professional environment
• Excellent troubleshooting skills across hardware, software, and user issues
• Strong communication skills supporting both technical and non-technical users

Desired Skills & Experience

• 5+ years of enterprise-level desktop support experience
• Experience supporting system implementations or upgrades
• Strong requirements gathering and business process analysis skills
• Experience working with cross-functional teams and vendors
• Ability to resolve complex, high-impact technical issues

What You Will Be Doing

• Tech Breakdown
• 70% Windows Desktop / End User Systems
• 20% Hardware & Peripheral Support
• 10% Security, Documentation & Process Improvement
• Daily Responsibilities
• 80% Hands-On Technical Support
• 10% Documentation & Process Updates
• 10% Team Collaboration & Escalation

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization: Technical Support