Job File Coordinator

divh2Job File Coordinator/h2pSERVPRO Team Toft is seeking a highly organized and detail-oriented Job File Coordinator to support our restoration operations and office teams. This role is responsible for managing project documentation, tracking job progress, coordinating communication between departments, and ensuring all job files are complete, accurate, and compliant from start to finish. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and takes pride in keeping projects organized and moving efficiently. Responsibilities include:/pulliMonitor active job files daily for accuracy, completeness, and compliance/liliCoordinate with production teams to ensure field documentation is submitted timely/liliMaintain and update Work-In-Progress (WIP) tracking/liliReview project notes, photos, and supporting documentation/liliCreate or review estimates based on project scope and documentation/liliPerform internal audits of job files prior to submission and invoicing/liliEnsure insurance carrier and client program requirements are met/liliReview timestamps, photos, moisture logs, and supporting documents for quality assurance/liliCoordinate with accounting for final invoicing and job closeout/liliCommunicate professionally with customers, insurance representatives, vendors, and team members/liliAssist operations and office departments as needed/li/ulpQualifications include:/pulliHigh School Diploma or GED required/liliPrevious office coordination, administrative, estimating, or insurance experience preferred/liliRestoration, construction, or insurance industry experience is a plus/liliStrong attention to detail and organizational skills/liliAbility to multitask in a fast-paced environment/liliExcellent written and verbal communication skills/liliStrong customer service skills/liliProficiency in Microsoft Office Suite including Outlook, Word, and Excel/liliExperience with Xactimate or insurance claims preferred/liliAbility to pass a background check/li/ulpBenefits include:/pstrongAvailable Day 1:/strongulli6 Paid Holidays/liliPTO accrual starting immediately/li/ulstrongAfter 60 Days:/strongulli50% Employer-Paid Health Insurance through Blue Cross Blue Shield/liliOptional Vision, Dental, and Heritage Family/Global Life coverage/li/ulstrongAfter 6 Months:/strongulli401(k) with company match up to 4%/liliProfit Sharing/li/ulstrongAfter 1 Year:/strongulli$1,000 Annual Anniversary Bonus each year./li/ulpAll offers of employment with SERVPRO of Omaha Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and electronic employment verification process. Each SERVPRO Franchise is independently owned and operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. Compensation: $22.00 - $26.00 per hour/p/div