Business Analyst Senior

Overview:

The Business Analyst Senior provides strategic leadership in business analysis, solution design, and enterprise‑level initiatives. Operating with full autonomy, this role defines analysis strategy, leads complex cross‑functional programs, and ensures alignment of technology solutions with organizational goals. The Business Analyst Senior serves as an expert consultant, mentor, and thought leader, driving standards, elevating analysis maturity, and influencing business and IT decision‑making.

• Lead enterprise‑level, capital, or highly complex projects, defining analysis strategy, scope, delivery approach, and stakeholder engagement
• Partner with executive and senior leadership to shape business cases, define strategic requirements, and align technology investments with organizational priorities
• Facilitate complex workshops, decision sessions, and enterprise design discussions involving cross‑functional groups
• Create and oversee end‑to‑end requirements frameworks, including data models, process architecture, business capabilities, and solution roadmaps
• Evaluate enterprise impacts across systems, departments, workflows, and integrations; recommend scalable and sustainable solutions
• Partner with architects and technical leaders to influence system design, integration strategy, and platform enhancements
• Guide defect triage, risk mitigation, and cross‑team problem solving at the highest level of complexity
• Provide subject matter expertise for critical IT systems and products and high‑visibility issues
• Execute test scripts, capture results, and validate outputs against expected outcomes.
• Lead UAT strategy, release planning, and enterprise readiness for major programs
• Serve as a mentor to BA I and BA II team members; provide coaching on analysis techniques, documentation, communication, and stakeholder management
• Drive improvements in analysis standards, templates, methodologies, and best practices
• Contribute to strategic planning, roadmap development, and long‑term technology evolution
• Build strong partnerships across business units, serving as a trusted advisor on process optimization and technology alignment

Specialized Knowledge/Skills:

• Expert‑level understanding of SDLC, enterprise systems, integrations, and data flows
• Advanced analytical, facilitation, and solution evaluation skills
• Ability to influence senior leadership and guide strategic decisions
• Strong leadership skills with proven ability to lead cross‑functional teams
• Experience delivering enterprise‑wide or capital initiatives
• Mastery of requirements engineering, process modeling, workflow design, and impact analysis
• Ability to mentor and develop BA team members
• Exceptional communication skills with the ability to translate across business and technical audiences

Education/Experience:

• Bachelor’s degree in Informatics, Business, Information Technology, or Computer Science or a related field; equivalent experience or technical training may be considered. (Master’s preferred but not required)
• 7 years of hands-on experience in business analysis, system support, including complex or enterprise level project work.
• Relevant certifications (preferred but not required): business analysis, product management, project management, or process improvement (e.g., BA certifications, CAPM, PMP, Lean Six Sigma)

License/Certification:

• Current automobile insurance and valid driver’s license.

Training/Equipment:

• Ongoing professional development in strategic analysis, facilitation, and leadership
• Participation in roadmap discussions and industry learning opportunities

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range – $80,000 to $100,000

Full Time Employee Benefits:

• Medical, Dental, Vision
• Wellness Program and Resources
• 401k match
• PTO
• FMLA, ADA and other federal and state required leaves
• Short/Long Term Disability
• HSA Contribution
• Mileage or Fleet Car Program
• Cell Phone Reimbursement (for eligible roles)
• Short Term Incentive (for eligible roles)
• Tuition Reimbursement

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.